Rating & Review Keseluruhan Marcen Addis Hotel

Affordability and cleanliness. Staff is very welcoming.

You get what you pay for. The property was decent for the price. The breakfast was ok the room was clean. The bathroom had a constant leak

Stayed there for 12 and half days. The staff was friendly, changed our room quickly when there was an issue with door and smell issues with the toilet floor drain. We changed rooms twice. Competitive cost for what you get. I would recommend staying there.

I like everything

This hotel was an excellent value and the staff- all of them were genuinely kind and friendly.

Good hotel

Excellent costumer service!

Very friendly staff.,very comfortable facilities.

It was clean and cozy. Staff was polite too.

Newish looking hotel, looks clean and simple. We only stayed for a few hours due to travel delays, but it looks like you are not allowed to get a double bed if you are traveling with a friend or partner of the same sex -- something not unusual for Ethiopia, so keep in mind.

A good effort towards an international standard. I enjoyed the food. The airport shuttle is on paper and not in practice. Communication before arrival was ignored. The mattress was of poor quality so bad for the back. The door refused to open several times and senior looking people who eventually changed batteries for the locking system did not care to apologize. With serious managed this new hotel has great potential.

I like the location and the greeting I received at the door of the hotel. Some employees at front desk and dining area are not friendly and did not treat all the guests in the same hospitality.

The staff were very professional, friendly, and helpful. The room was clean; the wifi was reliable; and the restaurant had prompt service. Although I was told that the hotel is in an area that can be noisy, I heard no noise in my room. My stay at the Marcen Addis was a pleasure.

I liked its Cleanliness and quietness. What I didn't like - sometimes staffs forget to put soaps and shoes in the room and I needed to call and remind them

Comfortable beds, WiFi strong in the morning. Very clean. Great value. Amazing customer service. Good food and great coffee.

We spent a couple of extra nights here before our tour started. It was very conveniently located and service was excellent,

Great value for money , nice staff , new amenities, in the hotel scene of Addis , this is my top choice

I received an upgrade due to an error with the shuttle. The staff were friendly. The power was not dependable. Few of the staff spoke english

A very nice and comfortable hotel, really clean and impeccable. Friendly and polite staff. Good food with fresh fruit and juices for breakfast. A very comfortable bed,wish could have taken it home ;-) I had booked a standard room, but was upgraded to junior suite which was lovely. The only problem was that WiFi was down some days. A brand new and very nice small hotel!

A brand new and very clean hotel. My room was upgraded to junior suite which was really nice. Bed was really comfortable. Food was good, breakfast included, with a good variety. Only minus was that some days the WiFi didn't work properly. All in all a very cosy and comfortable hotel, with really nice and friendly staff and service!