Rating & Review Keseluruhan De Santos Hotel Awka

My checking experience was horrible. The AC units were faulty, I had to be moved 4 times before getting a good working AC unit after 8hrs. Furthermore the food was quite poor.The hotel was clean and the staff were very friendly, except the IT guy that was quite rude. Management needs to improve the units and fumigate frequently; because there were a bunch of mosquitoes.

It was amaizing...and i would stay there anytime i visit awka.

Das Frühstücl ist nichts für Besucher aus snderen Ländern. Sehr einheimisch und Einseitig. Das Schlimmste war aber die Sauberkeit. Während das Hotel sehr viele Mitarbeiter hat die alle ständig einfach nur rumsaßen. Waren die Zimmer wirklich dreckig, der Pool wurde auch extrem lange nicht mehr gereinigt. Der Boden von dem Pool war schon mit einer glitschigen Schicht bezogen. Das Management sollte hier mehr eingreifen und die Mitarbeiter steuern.

I was a returning customer to this hotel. Staff was courteous and professional. I did not travel with my vehicle so hotel staff called a hotel registered cab that drove me around both within and out of state for the days I was with them. I had no security issues. Continental breakfast buffet was a plus. They offer variety of local and continental meal for lunch and dinner though I tilted towards local dish-onugbu, oha soup etc. Room was sparkling clean and comfortable. I strongly recommend De Santos Hotel Awka. In my opinion, their rate is fair compared to the quality of service. I did not utilize the gym and swimming pool so I cannot comment on those amenities. Also, the hotel is located along Enugu/Onitsha express way which makes it easily accessible. Over all, I had an awesome experience at De Santos Hotel Awka.

The hotel is unbelievably comfortable. Everything worked but for little flashes of maintenance dereliction. Some annoying little things that could have been permanently fixed in bathroom were missed, and some minor lighting issues; but regardless, it was a fantastic stay. i will definitely return.