Det var jättefin ren personalen otroliga finns finns alltid i hotellet jag var full buffé och frukost

8 out of 10 in my opinion

Karşılama çok zayıf, oda deseniz yorgan bildiğiniz ıslaktı değiştirilmesini istedik tamam dediler gelen giden yok ilgi alaka yok

The hotel seems to get dirty quickly, and the cleaning staff just leaves the dust and hair and other stuff in the hallway while they are cleaning. So if you leave after the morning rush you will see a dirty hallway. This is random, but the pillows are also too thick.

Hotel staff were very friendly and helpful despite the language barrier. The swimming pool is fantastic although it can get very crowded during the day. The cleanliness of the room leaves much to be desired for a 4-star hotel. There is a disinfectant bottle at each floor but, like everywhere in Mardin, no one wears a mask. That could be because of the sweltering weather. Hotel is very far from the city center & most of the cites of attraction. So for those who do not come with their cars, be ready to have enough money on you for taxis.