Rating & Review Keseluruhan Dmall Hotel

Excellent. Just needs to find a way to serve food & beverage past 23:00 PM

Older hotel/motel that caters mostly to Chinese nationals, as most of the public and in-room signage was in Chinese, even the tv and remote control. Also noticed that the lamp shades were stained when we turned on the lights. We tried to use the elevator from the fourth floor, but there was a minor power-outage, which caused us to get stuck inside, so we opted to use the stairs the rest of our stay. The Chinese restaurant on the first floor was very good and served particularly large portions, which was great. The only major complaint was at checkout when we had requested an airport transfer the night before and the morning desk staff seemed confused and asked us if we got our times wrong? Luckily, we left ample time for arrival, but we did have to wait fifteen minutes for a driver to arrive. Proximity to the airport is convenient, especially if your airport transfer is late.

Rooms are poorly furnished. Very cheap looking.

It’s a good place to crush. They’ve got casino inside of it. I like their style tho.

AC did not work everything feel dirty. Bathroom with mold.

Super super super. Staff. Food Room. Waoooo

Quality service.

they never sent vehicle to pick me from airport yet it was agreed

Rooms were very good and clean. It was also well located for my needs and 15min from the airport. It was generally good value.

Well priced hotel . Has its own little casino and a Chinese restaurant but no separate bar area. Staff were pleasant and food good and well priced .

Hotel is central to most places

I've really enjoyed my stay at the Dmall Hotel as the hotel was amazing. Cleanliness is a priority and the room also spacious at Dmall Hotel. I enjoyed the breakfast too and hope to be back again.

Service was very good and care was demonstrated willingly.

Very nice hotel. Great room, great breakfast. My only complaint would be traffic noise.

Very close to the airport but without the plane noise. Good attentive staff and very helpful.Good location to go downtown. Food was OK but breakfast needs some work

Comfortable room, clean and friendly staff.

The location of the property is good. Decent and central area with easy access to everywhere. Complimentary airport shuttle was prompt and smooth. Check-in was seamless. There is a supermarket on site with virtually everything you need. Complimentary bottled water were supplied daily. Breakfast was average though. The staff were courteous, pleasant and friendly. Special shout out to Sandra, Deborah and the ever smiling Nadege. So also the driver and cleaning staff. I recommend.

Location

Nice hotel. Love they offered airport transportation. That’s always important for me. Nice city view from my hotel room. Breakfast was ok. They’re more of an Asian hotel so their food selection was mostly Asian instead the of an African cuisine. Wish the hotel had a pool. Overall great hotel to stay at.

good service and restaurant, easy shopping at the supermarket at ground floor. every time I go to kigali, I stay here.