The common areas, the art work, and the staff were all top notch. The room itself was OK and the cleaning could be improved. The location for the centro historico was very good, but the area looks somewhat seedy later in the evening. Take a cab. Otherwise, the price was attractive. It's not a place you want to stay at for more than a couple of days.

Friendly staff and great atmosphere. Position is perfect and the building has a very interesting history.

Excellent staff and beautiful place

The courtyards inside were amazing with all plant life. Great ambiance and staff was very friendly and helpful.

Room was very basic, but clean. Bed was HARD and pillow was flat, but we were only there for 3 nights, so we made do. Staff was helpful and breakfast was fresh. Staff arranged our airport transfers seamlessly. There is no elevator, but we could keep our excess bags in a secured storage room instead of having to lug them up 4 flights of stairs. We felt safe here.

The hotel staff were wonderful, the rooms were clean, and the building had a very nice rooftop overlooking the city. Highly recommend!

This hotel could not be more central and is two blocks from the main square. It’s also near the subway station and the KFC. There is a supermarket next-door. The economy room is pretty basic but very adequate for two nights Stay at a very reasonable price.. The public areas are pretty spectacular and look like an aristocratic mansion My only complaint is the low quality shower which would be an easy and cheap fix. In my experience, this seems to be a failing throughout Latin America. Exceptionally helpful receptionist who helped me order McDonald’s via the app on New Year’s Day as the restaurants were closed. He was also appreciative that I brought him a free dinner.

If you would like a quiet room, as the front desk. Was stayed in one of the rooms with a beautiful staircase, it meant we could hear the things down below, but it wasn’t too bothersome.

The staff is very courteous, but breakfast is basic - just bread, juice, fruits, eggs and coffee with no options. The rooms are very small without windows. Only good thing about the hotel is its central location. Staff do not speak English.

Staff are friendly and helpful. Beautiful facilities with good breakfast and wonderful views from the rooftop.

It is an old historic building with amazing plants in courtyard and.a terrace in middle of old city ..son rooms are quite old but with some character but did it have windows so they made they had glass panes in the doors to courtyard. .

The historic hotel is beautiful, especially the courtyard. The location is wonderful, just a short walk to the historic district sites.

First of all, the hotel building itself is a piece of history almost 500 years. Second, unbeatable location, able to walk to all major historical landmarks easily. It is a very safe hood. There are plenty of restaurants around, next door to a grocery store. Hotel staff are very friendly.

Absolutely beautiful hotel with a stunning rooftop view. Breakfast was ordinary and don't expect good coffee anywhere in Ecuador. My room was noisy as on a main road. Other rooms were quieter.

Staff was not friendly. Needs to improve the customer service. Rooms outdated.

The hotel is antique but very prestine and clean I was surprise with a three bedroom beds. I enjoy the flowers and the way they keep this place.

Good location but not worth the price. If you are not able to use the stairs is not a place for you.

L’endroit

Don’t miss the history

Great place, historical and strategic location. The staff are very welcoming and accommodating .