Rating & Review Keseluruhan Hotel Selton

Hotel is inaccessible due to road construction being done in front of the hotel. Canalisation leak, with smelly water floading the road. Also a large high rise building in construction behind the hotel, as result hotel is surrounded by noise night all day. Would not recommend staying there for the next months. Staff is friendly

I m so happy to there

Globalement bien

Poor communication

Due to my flight being missed i booked this hotel and upon arriving in the hotel , the receptionist did not explain much i had to prompts him !! upon arriving in my room they were cockroaches on the wall living their best life . Housekeeping was excellent however breakfast selection was not vast , very limited and there was a call called Joel K and he worked in the restaurant He was the worst it’s like he was forced to work , never greeted customer instead give me a look like i was dirt . However the older server who use to make me Hot chocolate was amazing . This is hotel isn’t 5 or 4 * however i would say a good 3* and the location is also central ish . It’s expensive for what you get but then remember you are in Congo !

We arrived and there were no rooms. Reception said they had sent a cancellation via Expedia, but we never received it (and me getting asked to review the stay shows it was not sent). They offered little to no help to find another hotel (and it was 11pm!). Gladly the receptionist of the hotel next door helped us by phoning other hotels in the area.

Selton is a very clean hotel, super cleaning services and rooms. However, the welcome staff provide confusions information, you pay double room but items in the room not aligned accordingly, you ask for a service one staff refuses another serves you kindly! This is crazy. The hotel would be even better if they thought of gym and pool.

I enjoyed this hotel, thank you so much.

I booked a rom for USD 114 but at the end I was charged USD 150 !!

Good hotel but dirty neighbourhood.

Pleasant

洗面台蛇口から出て来た水が茶色く濁っている事が度々有りました。また蚊が沢山室内に入って来て夜は寝られない日が有りました。ホテル自体や部屋は清潔で無料朝食もおいしかったです。部屋付き冷蔵庫の設定温度が高く飲み物が良く冷えない。9時過ぎに部屋掃除の問い合わせノック必ず有ります

Great experience, wonderful people. Breakfast was amazing every morning for the duration of our stay. No concern with late check-in. We had no issues checking-in after 10:00pm. Only thing was the size of the room was small. We booked for 2 persons, but the room was for 1 person. We were provided with 1 pair of slippers, 1 towel. Nevertheless, we enjoyed our stay, security guards were also kind and very professional.

Il n'avais pas d'eau chaude dans la salka de bain

This hotel doesn’t accept Mastercards. Especially if they are US MASTERCARDS. They made me feel terrible because my card couldn’t be processed and held off my passport until I was able to sort this out with another card the following day. I’ve tried to meet the manager with no success. I will never go back to this place and I won’t recommend it to anyone.

The cleaning staff are great, the kitchen/breakfast staff, and the men at the front desk. There is one lady who apparently is the top dog who is a rude. There is nothing worse than when the top management act better than the guests. The beds/mattresses have not been changed since they opened. The bedding etc all the exact same as 2018. The price keeps going up but wear and tear and quality of actual rooms is degrading. I literally slept in the cave in the mattress made by the 1000s of bodies that slept there before. For $150/night this is inexcusable.

Personel très compétent, les infrastructures sont moderne et l’hôtel est très bien placé au centre ville de Kinshasa

L’Hôtel Selton est convenable et comfortable. Les chambres sont petite mais très bien organisées et équipées. L’ambiance est de calme. Le staff sont serviable et sympa.

Friendly staff, clean rooms, fabulous restaurant for breakfasts and lunches.

Thanks