Mado is a gem in the Bole Edna Mall area. The hotel is beautifully designed, with very well appointed modern rooms and lobby. The breakfast buffet is amazing with a mix of Western and local cuisine and an omelette and pancake station, and really good coffee. The gym and spa are good quality, although the gym could use a little upgrade. My very favorite thing about Mado however is the incredibly friendly and professional staff, who are warm and welcoming from the moment you arrive, which has kept me coming back over and over!

Very nice people at the hotel, clean rooms hot water cold air everything was perfect and the best location

friendly staff

All staff went above and beyond to make our stay comfortable. The breakfast is great.

Mon sejour a coïncidé avec des travaux d'aménagement de la route devant l'hôtel. Cela a causé des bruits et problèmes d'accessibilité à Mado Hotel.

Väldigt trevligt hotell med gratis och personlig upphämtning på flygplatsen. Rummen var fina och av hög standard i ett område med mycket hotell och kaffebarer i närheten.

Great staffs. The lady at the reception introduced me his brother, Nati for a guide tour the town. We had really great time

Wonderful every year I visit!

Everything is good

It was very nice stay wake up by room service person not knowing we where in the room.overal nice place to stay

The entire staff are very hospitable and attentive to guests needs.

Fabulous time at Mado

Good overall

The price per night doesn’t worth it cause of several things like there is no cold water in the shower plus the shower room is super narrow, the bathroom pressure water doesn’t work properly for self sanitization plus no enough bar soap in general I graded this place 1 out of 10 poor customer service 70 dollar per night is not worth

Staff was rude and not unhelpful. They gave my paid prebooked room away and were dismissive when I asked for another room. They also didn't help me in any way to find another accommodation. It was a bad, frustrating experience. The hotel staff experience was quite unacceptable and upsetting. Would not recommend this hotel to anyone because they don't treat their guests correctly.

Horrible service. They sold my room to someone else after I fully paid for it weeks ago on Hotels.com. They were nasty and rude when I asked for an explanation or help. It ruined my evening and it cost me 2 hours of time and frustration after a long trip. Very horrible and upsetting experience. Definitely would never recommend this place after this awful experience. I am going to ask for recompense for this very bad and frustrating experience.

It is located around many shops restaurants and few minutes drive to the airport

I stayed at Mado for 15 days. I was extremely satisfied by the cleanliness, professionalism of staff, food and Spa. It was a very nice experience.

best hotel in addis ababa.

I liked the friendliness of the staff and the quality of the food and beverages. Checking in and out was convenient. The room was comfortable. My room was a bit noisy because of mechanical equipment.