Rating & Review Keseluruhan Idle Awhile Cliffs

We adored this “rustic” property with its early morning birdsong, simple clean (very clean!) rooms and lovely pool overlooking the ocean. Delicious breakfast poolside or on our terrace. Courteous and kind staff. Highly recommend!

Solo stay @Idleawhile cliffs property was scary and alarming experience to say the least. This property is beautiful and stunning and happens to have two of the best staff, Sandria and Robert. Both are amazing, I’m thankful for your kindness and care during my stays. The GM is deeply concerning. My stay in rm 5, (I’ve stayed many times prior) I received a serious electric shock while cooking on the stove. The current grabbed my hand and went up my arm and into my mouth. I had to turn off the electric current with my other hand. I tried to call the front desk, the phone was dead. I found Robert the groundskeeper and he notified maintenance and the GM. GM Xavian reached out the next day via non corporate correspondence WhatsApp/phone our conversation went from professional to very unprofessional in minutes with him screaming at me and asking me “what do I expect!” As far as compensation and then turned to him calling/texting via WhatsApp as to not have this officially documented, then offering to comp a night and then two, just to rescind the offer the next day if I don’t meet him face to face. All the while he assured me that the stove was fixed and I went to use the stove again and I was electrocuted again! I was livid and in pain. He stated he would withhold compensation unless I met with him in person. I no longer felt comfortable with him I left the property early and went to a new one. I reported this to hotels.com asap and they have been amazing in their resolve.

Friendly staff, excellent customer service. Enjoyed the ambience and accommodations. Clean and pleasant.

Very rustic and secluded loved the feeling of been surrounded by nature, had a peaceful stay. Great staff. Hopeton from the bar very friendly and gives excellent service.

Extremely beautiful

Love

Quiet property with rustic feel. It was away from night noise and traffic. Slept like a baby! Close to other good entertainment spots and easy to reach the beach!

Very quiet and less people. Cozy

I count find that hotel nowhere it doesn't even pop up on the gps I arrived HOURS late and the front entrance don't even look like a hotel they tried to keep telling me that the hotel is "right here" instead of being understanding , I wasn't trying to get charged late fee. The front entrance look like a garage nth like the picture. Their communication could be better. And checkout is not wat it says on the app they need to fix that it's wayyyyyy earlier and dogs be barking like crazy and they don't have parking really u just park in from of the tree like create ur own parking

Very quiet. Just what we we were looking for.

Fabulous and beautiful. Staff were super friendly and helpful. Villas were amazing. Lovely quiet area, but sometimes some noise nearby (music) and dogs barking in the night. Great pool and bar/restaurant area. But note that it shuts at 7pm and there's not a lot else nearby. Food and drinks were very good.

Hôtel choisi pour pouvoir faire du snorkeling, mais totalement impossible lors de séjour, échelle cassée

rustic and relaxing

I'd like to write a great review but our last day there a home 2 doors down the street had music blasting from 10am untill 2 am nonstop. no escape from it and no help from staff or local police. I'm glad we didn't come with more people

This was our combined 4th trip to Negril. This property was recommended from a friend because we wanted to stay in on e spot for 2 weeks. This little gem is perfection. There are not enough words to describe how perfect this location and little boutique hotel turned out to be. We have just returned home yesterday and have booked for next March. The grounds are beautiful. The rooms are spacious and very clean. The staff was amazing. The pool was even enjoyable and we are not pool people. Nothing but excellent ratings for this place. You will not be disappointed!!!

Enjoyed my stay . Negatives : The neighbor was playin loud music Saturday 9 at night till ? The mosquitoes had a feast in my room until I asked them housekeeping staff to “kill any you see!” (They sprayed it). Positives: friendly staff including young lady at the desk at night, dining staff, housekeeping, staff, quiet location ( minus sat night) view , pool, ocean swimming off the rocks. Felt like we had the the whole place to ourselves . Price has been adjusted to fit the market.

Very quiet and peaceful. Great view and location. Great staff. Loved the food.

Absolutely fantastic! The view is (of course) amazing but what sets it apart is the fun, engaged staff that know the perfect balance between attentiveness and giving you space to enjoy the solitude of the moment. Best chef and bartender in Negril!!

Amazing experience. Clean and comfy rooms with exceptional staff. Site's pet helped us not miss our own pets. Take care of little Foxy please.

The ground staff was very warm and welcoming. Its a nice get away spot