Rating & Review Keseluruhan Mansión Alcázar Boutique Hotel

The best part of my stay eas the staff - they were incrredibly helpful.

Great location. Staff was very accommodating. Upgraded to modern wing which was a huge upgrade. Breakfast was ok at best. Overall, very satisfied. I would return.

Wonderful!

The staff went above and beyond to make our stay more than perfect! The hotel and property is so pretty and well kept! Nina, the general manager and her staff took care of every little details to make our weekend gateway a dream! I will come back to Cuenca just to stay here again. Thank you again for everything!

Muito bom o ambiente, atendimento, café servido na mesa, jardim bonito e quarto confortável

Recomendado 100% . Las habitaciones son demasiado lindas , la limpieza fenomenal , la atención es super especial .

Hermoso lugar para volver

Great property to stay at Cuenca. Veronica, Nina and all serving staff were just exemplary

Very impressed by this beautiful hotel and its services. Every little detail was takenint9 account.

Muy buen servicio, la habitación impecable

outstanding service. Lovely rooms. Delicious breakfast.

Perfect place to spend a few days in Cuenca.

Hotel 5 estrellas donde no se pudo dormir por un evento en el patio del hotel !

Excelente servicio, comida, atención. Solo se debería ajustar el precio de transfer tomando en cuanto el valor real de taxis, de resto todo perfecto

Falta mantenimiento de baños y mayor atencion

Wonderful customer service, magic place. Immaculate garden and very classy restaurant.

Hotel tradicional con un servicio excelente

Fantastic stay. Great location and beautiful hotel.

Excellent location

Lovely Boutique hotel in the centre of Cuenca. Within walking distance off many lovely sightseeing spots. Service was great and staff was so friendly. We had breakfast and parking included in our stay and this was a great perk. Over the weekend they have a lovely buffet breakfast. During the week it is a la cart that is not as wow as the buffet but still very good. The coffee was nice and strong and the ambience you can’t beat. Gardens are so welcoming. The products used in the rooms as shampoo and creams are l’occitane so really high quality. Make sure to spend some time in the common areas where you can enjoy the full beauty of this old historical house.