Rating & Review Keseluruhan Ramada by Wyndham Encore Kaili West

Most memorable things are the new room smell and not very memorable breakfast spread. New Hotel that only opened this year and with Covid must be hard to make a good spread every day with not many customers. Asked for an air purifier and they didn't have one so brought up a mosquito repellent incense, not sure if they realise that adding smells does not fix a smell. Front desk was nice but the guy who was supposed to help us with the air problem was a little stiff, not up to Ramada standards for service with a smile.