During my stay, I was given a room with a broken bathroom door. The night clerk told me there were no more rooms available, but I saw him give a room to another guest who arrived after me, which felt unfair. The ventilation in my room was very noisy all night, and I couldn’t sleep properly — I woke up with swollen, red eyes. I also couldn’t have breakfast because I had to leave early, though I appreciated the coffee I was offered instead. Overall, my stay was not pleasant, and I’m waiting for a response from the hotel.