Room air conditioning is turned off at night by staff regardless of room temperature. Sleeping was very uncomfortable.

Friendly and good location

Great stay, location is a few steps away from the main visit entrance. Very good value for money.

Nous avons séjourné 3 nuits dans cette hôtel avec mes parents, mes beaux parents, mon épouse et mes enfants. L’hôtel, le personnel, la propreté, le lieu sont top. Un grand merci au personnel pour sa gentillesse, sa disponibilité et son hospitalité. Tout le monde a été au petit soin avec nous.

The staff was amazing

Central location and within walking distance to Petra visitor center.

The staff is extremely helpful. Breakfast is great and the hotel is just 4-5 min walking distance to Petra visitor centre. Highly recommended!

Beautiful property, and amazing value for something less than a 10 minute walk to the Petra visitor center. Mohammed-Ali made check-in beyond seamless and even after check-in made staying here feel warm and a very pleasant experience in general. Room was clean, as were the common areas, bed was comfortable, no complaints in that department. Cannot recommend staying here enough.

Excellent customer service from staff at hotel. Greeted on arrival and they provided much hospitality and friendly advice for our stay. We enjoyed the breakfast and location was convenient and facilities modern and wonderful.

I stayed here for a few days while visiting Petra. The staff are amazing, super friendly and helpful, even offering me a tour of the various view points. My room was fine and the bed is comfortable. There is a convenience store close by and a few restaurants. Breakfast is fantastic and includes eggs. The walk to the hotel from the entrance at Petra is 15 minutes and all uphill.

Great location and walkable distance right by Petra visitor center ! Staff were very friendly and helpful! Would definitely recommend if you’re visiting Petra for sure.

Super location and service at Petra Aretas Hotel! This hotel is just up a steep hill from Petra. Very convenient location and reasonable price. Disclosure: due to the situation in the middle East, we were the ONLY guests in the whole hotel. But even so, the front staff were always friendly and helpful! The usual included buffet breakfast was not offered due to us being the only 3 guests in the hotel but instead the staff prepared us personal breakfast, and very generous portions! Olives, breads, eggs cooked to order. Amazing! Our night clerk even shared his shisha (hooka) with us. Amazing hospitality! We cannot say enough about this fabulous hotel and service. The only downside is the surrounding area since Wadi Musa is rather poor and run down (the view from our room looked like a demolition site, full of trash and rubble). But that is not any slight on the hotel. We rate this a full 5 stars rating and would stay here again in a heartbeat!

La habitación demasiado pequeña, el baño ni se diga. Lo mejor del hotel el personal.

Very nice, helpful and friendly personal Made amazing breakfast as early as 6am to have enough time in Petra Super located just 8mins walk to entrance Everything very clean, bed very comfortable many thanks to the chief de cuisine for driving me to the local bus station early morning

We had a great time at this hotel. The staff were amazing and it was so close to all amenities. I would stay here again. Thank you so much

This property was very convenient for the Petra visit( 5 minutes away walking) the staff were friendly and helpful and we had a delicious dinner there on our stay

Good value hotel. Bed was comfortable. Staff friendly and helpful. Nice breakfast. Close to the Visitor information centre.

The room was ok, but clean. The service was excellent. Whatever you need they will try to help. Over all I was happy with the stay. Will most likely stay there again if I’m in the area.

Excellent property, 5 mins walk to petra. staff very helpful and guided us on petra visit. will recommend this place any day.

The property is centrally located and within walking distance to restaurants, shopping and attractions. The hotel was easy to find and the parking was good. The rooms are a little dated, but a good size, very clean and comfortable. I would like to give a huge shout out to Zain. When we arrived, Zain was very kind, accommodating and gave us recommendations on the best way to see Petra with the limited time we had in the area. Had it not been for Zain, we would not have seen everything we wanted to see and our trip would have been a bit disappointing. Thankfully we listened to Zain's recommendations and got everything we wanted and more from our time in Petra. Zain also made the best American style coffee I have ever had. Zain is a huge asset to the hotel and if you are checking in and have the pleasure of meeting Zain, please pass along a "hello" from us.