Rating & Review Keseluruhan Hotel Grand Turf

Nice hotel

Enjoyed staying in the property. Room was large and very clean. The staff were very polite and courteous. Would recommend the hotel to everyone.

Very clean and very well mannered staff

We stayed 3 nights in this lovely boutique hotel and we were very happy overall. The staff was very attentive although not all members could speak or understand English well. What we enjoyed the most was the food, excellent breakfast and most meals very good too. We spent more time than planned in the hotel since it rained heavily every day. Room was comfy and we slept well, maybe bathrooms can be improved since quite cold due to the fan being directly open to the outside. Location was also good since we easily walked to the centre of town in around 10/15 minutes.

Lovely staff, hotel is a little out of the way from everything.

I had a good stay

This is a great place to stay in Nuwara Eliya.

Very nice hotel

The Hotel & Staff were excellent. Service was friendly & extremely accommodating. Room had a nice balcony and great view even while laying in bed. Could see a carnival going on from the balcony. You will be pleased staying here

Close to town good service very attentive decent breakfast no issues

All staffs are so friendly!

This hotel truly stands out as one of the most remarkable accommodations we experienced during our travels in Sri Lanka. Upon our arrival, we were greeted with a refreshing welcome drink—a much-needed treat after enduring an eight-hour car journey to reach the hotel. This thoughtful gesture was deeply appreciated and set a positive tone for our stay. The reception staff, in particular, left a lasting impression with their exceptional service and friendly demeanour as they guided us to our suite on the second floor. The following morning, we eagerly made our way to breakfast, and we were met with an experience beyond compare. The service we received was unparalleled, with a wide array of offerings ranging from sandwiches and traditional Tamil breakfast items to fragrant rice and flavorful curries. Each dish tasted as if it were prepared with care and attention, reminiscent of home-cooked meals. However, what truly made our breakfast experience memorable was the outstanding service provided by Janith and Praveen. Among them, Praveen stood out as a beacon of hospitality, going above and beyond to accommodate our every request and ensuring that our stay was nothing short of exceptional. His attentiveness and dedication to ensuring our satisfaction made him a favorite among our family, leaving a lasting impression that enhanced our overall enjoyment of our time at the hotel.

it was very bad experience wi-fi did not work TV did not work our phone data also not working

Excellent service, great food, clean and good location