i didn’t like the smell

It would be better if the rugs were not dirty and the rooms didn’t smell like dust and humidity.

Erica, the property manager, was very welcoming from the moment we walked in the hotel. She provided milk for my coffee at 830 pm (I don’t care for the packaged creamers) She comes in for breakfast to assure all is well Rooms are clean

great stay overnight

Staff and check in went well. When parking found the parking lot with a large amount of litter. This could have been the fault of other guests but looked to be there for a few days. Pillows were very uncomfortable.

Pool was not in order. Good free breakfast

Ice machine only worked on one of four floors & then it was overused & wasn’t working either! Swimming pool was covered with a tarp & out of use…disappointing in Summertime!

We were on a road trip and it was really convenient. Staff were nice, check in smooth, they also provide us with complimentary tooth paste that we forgot to bring.

It was good for the price

Me, my Mom, and grandson stayed overnight due to having a medical procedure. Great price, comfortable beds, close to restaurants, and the hospital.

Tried to Switch to a Better BEST WESTERN Hotel; without any Success or Feedback from Expedia for over 4 hours. Chairs in the Room were Nasty and to Uncomfortable and Small to Sit In? Location had Bedbug Infestation. Itched ALL NIGHT LONG? MISERABLE Stay. 😖

Worst stay I’ve ever had. Upon checking in we were given a key to a room that already was occupied. To say it was awkward is an understatement.

The hotel and the area look extremely shady. A rundown nonfunctioning pool. Nowhere to go to to eat. A burned down car in the parking lot. Shady individuals snooping around. Scary people with ankle monitors talking to themselves. People arriving and sitting in their cars throughout the night and day. I recommend driving further to Hot Springs. This is one of the worst hoods you’ll ever see. If the parking area would have some kind of a gate, then it’d make it slightly better. The room also had this greasy smell, but was otherwise decent. Don’t go if you are female or alone.

I’m glad I was able to get a good deal online.

Very clean and quiet staff friendly and helpful

Air in the room did not work well/room smelled/tub would not drain water. Hotel was not very clean

Friendly staff, well appointed breakfast, workout room with many choices of equipment.

Good breakfast

Decent place to stay

Have stayed here for a few years now, every time we go to Texas. It has gone downhill since last year. We had ants in the room, mainly bathroom. Bed is too soft and pillows are just as bad.