Rating & Review Keseluruhan Holiday Inn & Suites Puerto Vallarta Marina & Golf by IHG

La alberca se ha descuidado mucho, necesita mantenimiento preventivo y correctivo urgente. Los aires sumamente ruidosos y poco eficientes.

El cuarto amplio, el servicio, la comida y la cama excelentes, la mejor de los últimos viajes. Pocas veces me han tocado tan buenas almohadas y cama, y la comida espectacular, tanto en la alberca como en el restaurante, tanto así que regresamos varias veces a comer ahí. Para regresar seguro!

Sólo que no tiene playa, pero todo lo demás muy bien

Limpio y cómodo

Very nice, clean, spacious rooms

EL DESAYUNO DE MUY BAJA CALIDAD SIN SABOR, ALGUNOS MUY SALADO LA VERDAD MUY MALITO

Todo muy bien, excelente el desayuno

Todo muy bien

Excellent

Great customer service, very clean and nice rooms and the pool was great! This hotel is very close to PV Airport which is what we needed for a quick stop to stay and rest before heading out on our next flight.

el hotel esta bien, bien decorado y limpio, el servicio es bueno, lo unico malo fue el aire acondicionado del cuarto, sonaba muchisimo y generaba vapor y el cuarto se humedecia mucho. No pasamos una buena noche por eso, lo bueno es que nos quedamos una sola noche.

Beds were comfortable I can’t say nothing bad about that. I do have to stay that the showers were dirty, their was hairs on the shower wall and mold inside the showers. Supposedly every room should be clean after each guest. That was not the case with me. Shower was really dirty. Lastly, the rooms smell like humidity all day. They need some better ventilation.

Ni bueno ni malo.

Great stay. Comfy beds. Clean

I have stayed at this property many times. Beds and pillows are very comfortable. Staff are always very friendly and helpful. I will stay here again. The only one issue I had this time was a very strong mildew smell in the room each day. I’ve had this experience before at this property. Hope there is a way staff can fix this issue. Also, for the past several years I have been staying here, there is always an issue with the window blinds. Somehow, after you lower the blinds, it is almost always difficult to pull them up and open again. Not criticizing, just trying to give helpful feedback so the issues might be corrected.

Todo estuvo excelente!

Buenas instalaciones , céntrica y de fácil acceso a restaurantes

Falta mantenimiento a la alberca

I liked the buffet in the morning for breakfast they have delicious fruits and different selection of food. I did not like how I was treated at the front desk Reception on my first day I have arrived to check inn. Also I did not like that I wasted my entire 4 days waiting for my 2 Queen side bed and terrace room. I lost 3 entire days waiting.

I like the staff in the restaurant in the morning at breakfast and The restaurant at knight. The chef that cooks in the evening shift makes delicious dinners. I DID NOT LIKE when I arrived at the hotel, I DID NOT GET MY room of what I gave booked and paid off in advance, I spent 3 Days waiting to get my suite room that I have originally booked. My hole 3 days was waiting to switch rooms and try to get my original reservation. It's very frustrating, disappointed and physically tired of waiting. It's very horrible experience trying to get my room for 3 days . My first day when I arrived at the hotel the receptionist gave me a room that smells very strong cigarettes smell, I could not sleep there and told I can't sleep in there. I didn't not want to get sick and I won't accept that. It was very late that knight and finally she sent to a different room, but not the one that I have paid off and reserved Next day I went to the lobby and ask for my room, and told me that I gave to wait until 4:00 pm to get my my room. So I waited until 4:00 pm and I did not get my room, Another room she assigned me that it was not what I have paid and reserved. I just going to stop here because it got worse later. I am very disappointed on the way that Hotel does not respect and Honor what I have booked.