Der Service war hervorragend. Der Front Desk macht alles dafür, dass man sich wohlfühlt und reibungslos abläuft. FItnessbereich ist gut, unklar war wie man die Sauna nutzen kann. Frühstücksbuffet ist sehr reichhaltig und gut. Einzig die Platzierung in einen bestimmten Raum ist nicht ganz nachvollziehbar, wenn in anderen fast alles leer ist. Sauberkeit war ok, nur das Duschgel wurde nicht aufgefüllt. Aber alles in allem ein empfehlenswertes Hotel mit ein paar wenigen Details, die nicht gut funktioniert haben.

Great hotel great service and cheap beer and food

Great place to stay while visiting Oporto, love Gaia area quite area no noise Very good fitness center

Accueil parfait. Déjeuner excellent. Pisine Et Spa et massage excellent.

Magnifique !

We chose this hotel in Gaia, thinking it would be a more affordable alternative to staying in Porto, but it ended up costing us more in transportation and inconvenience. We arrived at 11 a.m. but were unable to check in until nearly 3 p.m. The hotel said it was fully booked and could not accommodate an early check-in, which was surprising since they had emailed us days earlier offering early check-in for an additional fee. The bar was unattended when we arrived despite being listed as open, and the front desk staff was not particularly welcoming or accommodating. The only good thing was the restaurant in the lobby. Breakfast was okay. The hotel is located in a residential area with no restaurants, shops, or attractions within walking distance. We had to take an Uber for every outing, so any savings on the room were quickly lost. The rooms were dated and fell short of expectations. An iron and an ironing board were not provided and had to be requested. The biggest issue was the bathroom. The bathtub was extremely high to step into, very narrow, and had no safety bars. It felt unsafe, and I was concerned about slipping. After speaking with the front desk, we were eventually moved to a room with a walk-in shower. If your goal is to visit Porto, I recommend staying in the city center. The inconvenience of this location and the extra transportation costs made this hotel a poor value for us.

The hotel was located in a nice suburban area close to public transportation. The hotel lobby, reception area, and restaurant were very nice. The customer service was excellent. The apartment style room was clean and large. The room had a microwave, cook top, fridge, toaster and kettle. The reason for the 3* rating is that the apartment had no utensils, no pots, no dish towels, no kitchen garbage can, broom, etc. It was not setup for apartment style stay. I called front desk and they did respond by providing only pots, two sets of plates and cutlery. Nothing else. We had no coffee cups, no bowels, no spatula, etc . I had to go to the bar to have a bottle of wine opened. I believe this property is not properly setup for apartment style rooms. Based upon my experience I would only recommend this hotel for a hotel room but not an apartment style stay.

very nice staff!

Very good hotel. Bit far from Porto itself but very good experience

Boa limpeza , equipe prestativa , café da manhã bom .

Estadia muito boa! Voltaria com certeza.

O prédio do hotel é mais antigo e possui muitos elevadores, o que pode acabar confundindo um pouco no início da estadia. O ponto que menos me agradou foi o estacionamento, que é bastante estreito e dificulta a circulação com o carro. Em relação ao quarto, o tamanho é excelente e bem confortável. Porém, no banheiro, o fato de o chuveiro ficar dentro da banheira acabou incomodando, especialmente considerando que o local é amplo, o que não parece uma escolha muito coerente com o espaço disponível. Por outro lado, o café da manhã foi um grande destaque, com ótima qualidade e variedade. Sobre a localização, pessoalmente não gostei muito de Gaia. Achei o trânsito e a experiência de dirigir na cidade confusos.

Desayuno muy bueno

L’appartement est muni d’une cuisine avec un petit frigo, un évier, une plaque de cuisson, un micro-ondes et une bouilloire mais il n’y aucun équipement de type vaisselle, couverts, verres ou casseroles. L’accès à la piscine est payant et à réserver à l’avance. Il faut prévoir le bonnet de bain ou l’acheter sur place. Le petit déjeuner est parfait, il y en a pour tous les goûts. Les personnel à l’accueil est très agréable.

Doppia camera con angolo cottura (non utilizzato). Ampio spazio per tre persone , pulizia ineccepibile. Il residence e l'hotel condividono la reception e la sala colazione.

Limpeza amabilidade er café da manhã muito bons

Gaia Residence was very accommodating, the staff was friendly, the hotel was lively and very clean. I stayed in an apartment first for 3 nights and then for 8 nights and it felt like home. The food from Friends Kitchen was very delicious. I will recommend to friends. And I would definitely stay there again.

Ruime kamer, slaapkamers goed gescheiden. De keuken is wat gedateerd, deuren sluiten niet goed meer.

Ontbijt was fantastisch. Grote keuze, breed assortiment, verse eiprodukten, bv. diverse verse omeletten. Kamer goed. Televisietoestel matig.

Şehir merkezine yarım saat mesafede olması dışında hemen hemen herşey güzeldi. Odalar temiz ve oda servisi hizmeti var. Mutfak ekipmanları bile vardı. Sauna ve havuzun ücretli olması ise şaşırtıcı 4 yıldızlı bir otel için.