I would love to thank the staff, especially staff on the desk! They were so lovely, welcoming and helpful. My stay was absolutely amazing and I have been recommending it to everyone I’ve spoken to since returning home. I will definitely be coming back again. The attention to detail was wonderful and I highly recommend anyone to book a stay, especially to visit during Lucca’s summer festival! Thank you again so much!

Chambre minuscule mais les services étaient bien. L’hôtel était complet mais bon..

La chambre était un peu petite, mais c’était la dernière qui restait. Le personnel a été très agréable. J’ai pu faire mon Checkout à 15h. Très gentil très serviable très propre très joli.

The facilities were very nice. This is my first trip to Italy. I thought the rooms were very small but that may just be the way it is in this country. The shower however, was actually dangerous. The water poured from the shower to nearly the door. No matter what we tried we could not get that to stop. We had two rooms and both rooms had the same issue. Rooftop was absolutely lovely.

Camera piccola ma confortevole, con un personale cortese e molto disponibile. L'hotel è situato in perfetto centro, distante 10 minuti dalla stazione a piedi. Vicinissimo ai monumenti più belli di Lucca, a bar ristoranti ecc.

Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed.

Lekker dichtbij het centrum, super handig en praktisch. Schone kamer, goede desserts en een zeer bijzonder koffiezetapparaat waaruit heerlijke koffie kwam

Super central, overlooking two cute piazzas. Great pizza restaurant next door. Rooms are a bit too small - even though we stayed in a mid tier one with the view. The gym is way too basic. Some dumbbells, a bench and a treadmill (and a super old elliptical). It needs a cable machine at least…

❤️‍🔥

Amazing stay, clean trendy and great restaurant right in the center of town!

Très bien. Literie confortable, personnel agréable.

Best

The hotel was very nice, clean, quiet, and convenient to the town of Lucca. The staff was very personable and helped with any request or question we had. Bicycles were available for guests which my wife and I took advantage of riding the wall around the town. The breakfast choices were excellent and staffed with very friendly people.

It was a very nice place to stay! I highly recommend it to anyone traveling to Lucca! Great brunch with lots of food options!

Great location in the city center, the staff is very friendly and knowledgeable. The receptionist when out of her way to assits with anything we requested. I optioned for Breakfast and its well worth, high quality items and fresh.

Absolutely a fabulous property, wonderful staff and location

Room was entirely too small and was the only one between floors. You had to take an elevator and still walk up or down a flight of stairs. The only window looked out over a set of outside steps that were being used so no privacy. The bathroom was really dark and there was at least one light out in the bathroom. Very disappointing.

Great staff, extremely comfortable room, no notes

The location is great and the staff was super friendly and competent! Will come back!

The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.