Fantastic included breakfast. Like, really good. The orange juice, sheeps milk yogurt and cheese, fruit, eggs cooked in olive oil. So good. Helpful, friendly staff, great seaside views. Nice showers and beds. Quiet. Calming. Fantastic walkable location.

Loved it Would stay again

Fell somewhat short of our expectations. Beware that a/c may not be available depending on the time of the year -- as the whole building as to either be on a/c or heat and individual rooms cannot be on different heat/cool settings. The shower pressure was quite low and, in general, upkeep and cleanliness was not as high as it should have been given the newness of the property and its pricing. Staff, however, were very friendly and helpful.

Arguably the best hotel in Chania, Crete. Very good service and amazing rooms. Very close to the Chania’s Old Harbor.

Clean room, staff was nice, beach view was amazing.

Air con was great and parking was right outside the hotel so perfect for convenience. All staff were super helpful and our best stay of the 9 days in Greece. Very clean room with amazing view.

Accueil et chambre parfaits, service top, excellent pdj. Merci, vraiment.

It's a lovely hotel in a great location but they miss out on a few details. The rooms are large, stylish and modern and it is just a short walk to the historic port with great restaurants. Examples of what lets it down are small details like the posters in the lift are stuck on with peeling tape, the paving outside is uneven. There's no desk in the room and only one seat. Breakfast has a limited selection and you can order a cooked meal but it's basic. Parking is free but a limited number of spaces. It's a great hotel, but could be even better.

Air and heat in the room were good. Breakfast was excellent. Lunch and dinner options were also very good.

Excellent location, wonderful and accommodating staff. Very clean and the food is fabulous! Highly recommend!!

Petit bémol sur la chambre qui mériterait quelques petits travaux, sinon tout était parfait. Du personnel, au room service, en passant par le petit déjeuner qui fût excellent. Mention spéciale au personnel très professionnel, souriant et aux petits soins. Je recommande vivement cet établissement

The SanSal hotel is a wonderful place to stay. Extremely friendly and helpful staff, amazing breakfast, awsome views over the city and harbor and very nicely appointed rooms.

Our experience at Sansal Boutique Hotel was absolutely incredible from start to finish. The team supported us even before we arrived and continued to go above and beyond throughout our entire stay. The staff were truly out of this world; a special thank you to Alexia and Renata! Their energy, attentiveness, and genuine care were 5-star in every way. The reception team were always so helpful, assisting us with restaurant recommendations and arranging our laundry seamlessly. On the morning of our departure, they kindly prepared breakfast for us, which was such a thoughtful touch. A huge thank you to Renata for surprising us with an upgraded room with a beautiful ocean view — waking up to that view each day was simply amazing and made our stay even more special. I also have to mention the fantastic breakfast team. They freshly prepare your eggs exactly to your preference, and the quality and variety of options available each morning were excellent. Everything about the hotel was amazing, and I can’t forget the wonderful housekeeping team who kept everything spotless. I could go on all day! We will definitely be returning. I consider myself a local now haha. Thank you again for such an unforgettable stay!

Great hotel, really nice staff, pool is awesome!

SanSal was in the perfect location close to Old Town Chania, the light house and nice restaurants. The Sea view area was worth the money with the breakfast being an additional bonus. The staff ate all wonderful and they will make you cappuccinos and eggs cooked how you would like them. The ham and cheese omelet was superb! Alexa at the front desk was a gem in providing us a detailed map of the perfect suggestions to do in Crete from hikes to exploring caves and beaches! We loved it here so much that throughout our travels of Crete that we stayed 3 nights.

The food was terrible, i ordered a Margherita pizza and got a cheese pizza with so much cheese it could gag a person. The room and location were very nice and the staff were all very friendly

Fantastic, courteous and professional staff. Thank you to Sotiris, Apostolis, Alexia, Christos and Haris. We enjoy our 9 days stay in a clean, spacious and modern room and the breakfast was delicious.

Friendly staff, excellent location, and delicious breakfast.

Sehr freundlicher Empfang beim Check-in. Superior Zimmer mit Seaview sehr großzügig mit Balkon. King Bett mit hervorragender Matratze. Frühstück top: große Auswahl, viele lokale Produkte, Baustelle nebenan nicht wirklich störend.

The breakfast buffet had high quality options. Smoked fresh pork, eggs served as preferred, many freshly made pastries, spinach or mushroom pies, several types of yogurts, many selections of cheeses, espresso or cappuccinos, freshly made breads, fruits, homemade pies, brownies, salad, cereals, teas, nuts, nut butters and more! The staff are so friendly and helpful. When I arrived my wallet had been stolen. The front desk was immensely helpful and supportive. The ocean view was magnificent! Sliding glass doors. Spacious room. Lovely large balcony with table and chair. Good shower. Large closet and storage area. Good maid service. Very clean.