First the positives : The 1 bedroom room had plenty of room, a view of the street, a balcony (with no chairs so useless), air-cons worked well, conveniently located near the main "5th" Ave restaurants, shops and bars. Now the negative : the bar half a block away BLASTED MUSIC every night until 3AM so any attempt at sleep was futile. In fairness, at check-in, I was offered either a room towards the back of the place which was smaller with no balcony but a bit quieter OR a larger room with a balcony (no chairs) but noisier. I chose the larger room thinking ear plugs would fix the loud music....NO SO!

Always stay here

I really love the space and the size of the room. And the staff was amazing.

It was nice. Close to everything. Shopping, dinner. Safe for families.

Es un lugar muy accesible en precio y ubicación muy limpio, tiene todo lo necesario espacios muy amplios y una buena excelente atención de todo el personal.

Muy bien lugar, cerca de todo en Playa del Carmen

There was old food in the refrigerator, when we got there at the glass, sliding doors were open, therefore, mosquitoes were in the apartment

Muy práctico y muy bien ubicado

Pool was not ready for most of the week and pool area need renovations

Todo ok, el unico inconveniente fue el olor a humedad y la puerta de una habitación no cerraba porque le estorbaba la cama.

Todo bien las personas que nos atendieron muy amables y también la limpieza fue muy buena, la estancia estuvo agradable.

Location location location

Le pongo 3 estrellas ya que solo hicieron el aseo en la habitación una vez, y estuve 6 días. La cama de una habitación olía horrible a humedad y sudor. Se les pidió amablemente que si podrían cambiar sábanas pero si olor no mejor ni cambio, al parecer era el colchón el que olía mal, esto en la habitación 303.

The apartment is very spacious, and has two bathrooms which is great. But as we were on the main floor, there was no outside sitting area or place to dry swim suits and towels. It was otherwise very comfortable.

Accommodations were ok. The hotel is in a noisy neighborhood. Lots of music at night. Would have also appreciated a heads up on the construction next door. I found it more annoying , especially when on the top floor at the pool. Also the pool water was cloudy most of the time. Needs more attention. A few more chairs on the roof would be nice also.

Our stay way great. You have to understand, the hotel is located in the busy area, so if you want a quiet place, it is not the case. Although, the music didn’t bother me or my family much. We had a nice sleep. However, you are in the center of everything, tour buses pick up area, beach is 3 min away, lots of restaurants, walmart is 10 min walk and you get two rooms with a kitchen. There was hot water with good pressure all the time and free wifi, but somewhat spotty, The staff was generally ok, but could be more polite and nicer in my opinion. Overall, I think this is a great option for the money and I give it 5 stars despite those minor details.

Location is perfect. Close to all attractions of Playa del Carmen. Nice beach was 10 minutes walk. 5 Av just next Av. For me only bad thing was party from 9PM to 3 AM with tremendously loud music from clubs on 5 AV. I had to use ear plugs to sleep.

Nice roof but something missing there

Safe to walk around and shop at so many stores ! Dinning fresh fish caught earlier that day or a taco, just steps form Sole Suites! I like to cook my own breakfast so the kitchen was fun to use! With a pharmacy,7/11 and message across from your hotel Nightlife 5 yes five dance clubs with in staggering distance! Couples and singles straits and guy! something for all! Oh fishing, From the front door walk to the left then first turn Right 30 or 40 m to the water take a camera!

We enjoyed the room! Everything was very clean. Female desk staff not the friendliest. Not sure why the coffee supply was low and no washcloths.