Rating & Review Keseluruhan Holiday Inn Express WILMINGTON - PORTERS NECK by IHG, an IHG Hotel

My husband and I stayed here for two nights and were very impressed! The hotel was clean and in a nice area. We would stay here again.

Room was comfortable but the bathroom fan/outlet did not work.

The rooms and pool were very dirty.

Clean. Nice

Good

Area, accommodating, clean, and comfortable

Nice rooms. Great staff and great snacks!

Clean and conveniently located courteous staff.

Very basic. Be early for breakfast. Room not very clean.

We stay at this hotel every 3-4 months when we visit family. Always have a quiet and easy stay. Morning breakfast is simple with many offerings. The hotel is clean. We use the fitness center, it meets our needs during a short stay. Staff is very friendly. Area is very walkable for meals and shopping.

Great customer service!

There were numerous shipping containers taking up a large portion of the parking area. The shower flooded the bathroom floor and there was mold in the shower. The shower products are terrible. So much perfume in them, I had to go out and buy my own.

Property is new, but it's already starting to fall apart. A/C didn't work well and the bathroom showed signs of advanced wear.

Check in was quick and easy. The room and hotel were very clean. The parking lot seemed safe. The room was very spacious and comfortable. The breakfast was very good the staff was very friendly. The breakfast area was kept clean. Overall it was a great stay. The only issue I had with the stay was the A/C quit working at some point overnight. I was so tired I just slept through but when I let the front desk know at check out the lady was very nice in trying to get me fixed up with something for my trouble but since I had gone through the 3rd party there wasn’t anything she could do and I wasn’t a member of their rewards program. But again the stay was good and I WOULD stay here again if in the area

The staff accommodated my family with everything we needed!

Staff very friendly . Cassa front desk went above and beyond.

I stayed here for 3 days and not once, did they clean the room. Other than that, the stay was fine.

Disappointing. HVAC unit was quite loud.

Had a great experience here with my family. Staff was very friendly. Hotel was clean. Also had good breakfast options. The only downside was that the pool was down.

Se quejan por todo