El Hotel como tal es de buena calidad y tiene todos los servicios, pero el servicio del personal de recepción es absolutamente pobre. He solicitado un “Late check out” de dos horas, ofreciendo pagar lo que sea necesario y sin ni siquiera preguntar a limpieza ni dudar, la contestación ha sido NO! Por otro lado les he comentado que hay habitaciones libres y que pueden limpiar la mía de las últimas, y la contestación ha sido NO! NO! NO! No han demostrado ni el más mínimo interés por ayudar en nada y teniendo en cuenta que en cualquier hotel, por lo menos hacen el intento, en este NADA. Eso como añadido a que el check in es a las 15:00 y el check out a las 11:00AM, por lo que ya de por sí está reducida la estancia dos horas si lo comparamos con la media de hoteles de 4 y 5 estrellas. Muy desagradable el trato.

Great location. Very clean. Friendly and helpful staff.

Everything!! Fantastic staff!!! Clean room !!! Lovely amenities!! Best shower ever!! Large great towels!!! Did I mention how fantastic the staff is!! Wonderful view from our balcony!

Lovely spacious room . Great breakfast also.

Very clean room and extremely nice staff. One drawback was a very loud club a couple of blocks away that we could hear every night.

The hotel was very convenient for accessing attractions and dining, around the hotel there was walking distance entertainment around morning till late hours. Truly recommended and would go again given choice.

Fabulous hotel! Perfectly located, and the room was amazing, very spacious, clean and comfortable. Everyone who works there is so friendly, helpful and accommodating. We also enjoyed a lovely massage in the spa and some drinks by the stunning pool. I highly recommend it and would love to stay there again sometime!

Large room, very clean with a big bathroom. Very good location in centre of Valletta...could walk to all the landmarks and lots of very good restaurants close by. Staff were all friendly and helpful. Would stay there again

Genomsnittligt 4-stjärnigt hotell. Receptionen jättetrevlig service, rooftop något mer rörig och personal som inte riktigt lyssnade. Fina rum, dock lyhört från fönster. Fint gym. Bra placering i Valletta.

Der Empfang war richtig schlecht, eine leider sehr arrogante und unfreundliche Dame an der Rezeption hat dafür gesorgt, dass ich das Hotel nicht empfehlen kann. Das Team im Restaurant im rooftop war sehr freundlich und hilfsbereit

Great location, easy walks to St Johns, Ft Elmo and other sites. Additionally, central to many restaurants

The hotel is surrounded by bars; with little soundproofing in the room it was hard to sleep even with earplugs in. Staff was friendly, but amateur, continuously forgetting things like towels and coffee. The room could have been better maintained as well, with odd smells coming form the dresser and backwash coming up in the shower.

The location was excellent.

Really large room and comfortable. Fantastic location. So central. Didn’t use pool as I was there in December but looked great. Staff were helpful and friendly. Would definitely stay again. Only criticism is that it can be a little noisy at night from the bars opposite hotel..although they did stop at 11.

The staff provided great service before our arrival making transportation arrangements and were terrific throughout our stay

Location is fantastic with lots of the old town a few minutes walk away. Room and facilities clean, staff very good and friendly and food very good. Gym small but clean and roof top views excellent. Will definitely stay again.

Comfortable, clean and great location a short walking distance to restaurants, shops and the old town sites. Excellent breakfast and great service. Will definitely stay here the next time.

Das Deluxe Zimmer war sehr schön und geräumig und die Lage des Hotels war perfekt! Einen Kritikpunkt gibt es aber: die Butter beim Frühstück war zu hart, weil sie direkt aus dem Kühlschrank kommt.

Hotel was in a great location; Staff was amazing, especially Alex was super helpful and friendly.

Clean room, great size for European room.