This was our second stay at Buxton Crescent and it was even better than the first. The Spa treatments are the most varied I have seen & the Spa itself is is the most superior I have been to. The food in the hotel is excellent, whether it was breakfast or evening meal. It is all topped off by the hotel being well positioned for the theatre, park and shopping

The hotel looks very impressive on arrival and set in a beautiful location. Parking was easy on a nearby street. Warm and welcoming staff on arrival and the room was cosy, clean and comfortable with a large bathroom with walk in shower and a bath. It faced the rear of the building so the view wasn’t very exciting and the air conditioning units were a little noisy meaning the window had to be shut. Good air conditioning though. The spa was fantastic and we spent a good 2-3 hours relaxing in there. It was hard finding our way around from the 3rd floor far side of the hotel and a bit maze like. More signs would have been helpful. At one point we couldn’t find our way through and ended up in a kitchen! The dining room was lovely and we had a fabulous breakfast. All the staff were incredibly helpful and friendly. Overall we had a wonderful stay and would definitely return.

Excellent stay. Well worthy of 5 star rating

Loved this hotel and spa

Spa brilliant

lovely comfortable hotel, breakfast was great, masses of choice. would definitely recommend.

First of all im going to put it out there this Hotel is by no means what so ever a 5 star hotel, i have no idea how it has been awarded that. Lets just bare in mind the Savoy is 5 star. Thats not to say its not a nice hotel its just not 5 star. Such a shame for me the layout of the pool and spa as im semi disabled but the outdoor pool is really really nice. I would say we enjoyed our stay and it is a nice experience, but expectations are set high with a 5 star ranking. The building which i understand is listed so changes cant be made is somewhat disappointing i mean you literally walk in through an unmarked door that resembles a back door in a farm building theres no butlers on that door greeting you. For me its too many corridors and rooms i really want a large open space or lobby etc i know thats because as mentioned its listed etc its just a shame. Breakfast ohhhhhh boi oh boi i mean come on ive stayed in the best 5 star hotels the world has to offer and the pastry, toast meat help yourself section was the worst ive ever seen. The breakfast you order from the al a carte breakfast menu was good thank goodness. With everything said its a good 4 star experiance with some nice bits the pool etc a 4 star basic room thats ok.

Not the best experience. This is the 5th time we’ve stayed here but we have several issues in check-in: we were not happy with the room we were allocated as it was an accessible room on the ground floor, reception did rectify this but upon arrival at the new room there were 2 single beds, not a double that we’d booked. Again, this was rectified but it took up time into our short stay away. We extended check out on our last day by 1 hour, paying an extra £30 for the privilege, only to be disturbed by housekeeping when there was a ‘do not disturb’ sign on the door!

Room was nice with comfortable bed. The bathroom was tired and the shower could benefit from a descale. The room we were in was noisy from the outdoor pool. Breakfast average

Excellent pools. Very comfortable rooms. Valet parking an expensive necessity.

Excellent staff and service. The room was clean and the spa was excellent. Service was par excellence across the hotel. Dinner in the restaurant was great too but there are other good restaurants in the vicinity. As for parking, the hotel provides a map of areas where you can park for free in the vicinity.

We had a lovely stay at Ensana, Buxton Crescent. The room exceeded expectations & the Spa & swimming pool was perfect. The only criticism during our stay was the evening meal at the restaurant. We didn’t feel the food & service given matched the quality you would expect from a 5 star hotel. There are plenty of choices within walking distance of the hotel which we preferred.

Spa is excellent although it was super busy. The check-in wasn’t great. There was a queue of people almost out the door and the second check-in member of staff arrived at her desk 10 mins after check-in began. She then faffed about for a few minutes with her file and computer as the queue grew. It’s not a great first impression.

We had a great time staff are very friendly and helpful the spa is great we had a wonderful time

The spa is awesome, including 3 different pools/sauna's and steam rooms. The ambience is so relaxing ... exactly what we wanted BUT it comes at an high price. The attic rooms are the best value but beware, the bed is only a small double.

Perfect location for concert at the Opera House. Facilities excellent and staff attentive

The most friendly and welcoming smiles on the front desks

This is an amazing hotel with wonderful staff. The rooms are well designed & comfortable and the spa is incredible!

A repeat visit for us - excellent hot spring pools, good aircon, decent breakfast (although consistently running out of pastries), nice location

Perfect central location in Buxton. Very accommodating for our dog. Spacious and comfortable room and bathroom. Excellent service at reception. The only negative experience was at breakfast which was understaffed at busy times so slower than we would have liked and some buffet items weren't quickly replenished.