Room was nice and clean. The location was perfect and close to everything for getting quick essentials. Also, the Indian restaurant across the street has fantastic curry meals.

Clean room, amenities, short to walk metro and safe

Very clean, cosy, good facility and great location. The family enjoyed our 6 nights stay. We Can’t wait to stay again. Thank you🤗

Very clean rooms, good amenities and comfortable.

Room was very clean, very easy to navigate check-in/ out

Check in process was easy, rooms were clean, had great amenities. Washing machine was great and easy to use.

Very roomy 4 bed bunk beds with a kitchen area and seperate bathroom.There is no staff on site but the check in process via tablet was simple enough Only real issue is that there is no elavator and a very narrow staircase if you have big luggage

There is black mold in the bathroom and they refused to refund our stay. We had to leave after the first night and check into another hotel. If that wasn’t bad enough the WiFi was spotty and the washing machine had not been cleaned

It met our expectations, was clean, had good utilities, nice balcony, good location, easy check in process. Beds and pillows could have been more comfortable.

If they can add the elevator, it would be better for the customer's with luggages.

Great property. Clean and easy process.

Todo muy bien.

Very spacious rooms loved it

Un petit hôtel sympathique, pas loin de la partie commerçante et animée de Shinjuku (10 mn à pieds). Seuls bémols : la réception automatisée, même si très simple, et l'absence d'ascenseur ou escalator. Lorsque les valises sont lourdes et que votre chambre est à l'étage, cela peut être pénible à l'arrivée et au départ. Le plus : des restaurants de divers standings sont à proximité, et la gare de Higashi-Shinjuku est à 5 minutes à pieds.

Solid location, beds aren’t great but not bad

It's was ok. Felt more like dorm room than a hotel. Would not recommend for family. Saw 2 cockroaches which means room was not cleaned properly.

Great location for exploring Sinjiky, Harajuku, Shibuya areas. Close to a train station, Lawson and 7-11. Perfect room for a family of 4 as our room had 2 bunk beds.

This was a lovely, clean and tidy room in a great area with great facilities. I would highly recommend staying here.

Our family of four enjoyed our stay at Rona. Be aware that there won’t be a person to assist with check in and out, but respond quickly to questions and requests through email. Beds were comfortable, quiet neighborhood nearby to attractions & transportation. Laundry is directly in the room, which is great. Terrific coffee shop is neighboring the hotel, very convenient in the mornings.

Our room was much smaller than I anticipated. I didn’t realize we didn’t have an actual table but that the tray table in the room is what was considered a table. It had a kitchen sink, stove, microwave, plates, washing machine/dryer combo was a must, etc. so it was good for our purposes. The room was on the third floor, no elevator and ac was not on when we arrived. We were very hot from being outside in the heat so entering a room even hotter was incredibly difficult. Once the ac was running, it cooled very well but took some time. Really wish it had been on prior to us getting there. We had the 3 twin bed room, others were larger but already sold out. I’d say go for the larger rooms if you can but if you don’t mind the small space, it’s functional and was fine for 2 adults and 1 child. I wouldn’t try for more people.