Rating & Review Keseluruhan The Cardiff Hotel & Spa

Nothing unique just small upgrades since I was last there

Nice getaway, suitable prices and convenience of spa.

Very friendly staff.

Overall beautiful and well maintained property. There was no wifi available all 5 days i was there. I had to leave the room and go to the lobby which was very inconvenient. There was no luggage assiatance and i realized I had to go 2 flights of stairs with a very heavy suitcase. The dogs barking at night was very disruptive. Information is not forthcoming. I had to find out the fay before i left that i could order food from the restaurant outside of the set times for lunch, dinner etc. Coffee is not readily available, I can order room service, however for breakfast i had to find out while i was having service that there is a fee for breakfast to be brought to you. Also there is no f/u with the staff. Every staff that told me "i will inquire and let you know." Never got back to me which was frustrating. I only asked on day 3 if i could have pancakes or eggs for breakfast. There is no catering to small kids not from an island for breakfast. Which if breakfast is included (which is factored into the cost) why do i have to pay extra so my child under age 10 can eat? Ridiculous. I arrived at 6:30pm for dinner. At 645 i was told they were not ready. 10 minutes later still nothing. Suddenly i saw a guest arrived at the station and was being served. My waiter came back 20 minutes later, to say you can get food from the buffet. I said clearly. You left 45 minutes ago. Awful service. Adding to this I waited almost an hour to get checked in.

Had a wonderful stay here.. the food was amazing and the staff was very accommodating and friendly.

This is a nice and convenient place to stay. The food was good, portions were satisfactory, and staff was helpful, especially Vladimir.

The room was huge and clean However bathroom very old and dated

The hotel staff was very courteous and friendly. Love, Love breakfast.

Vladimir at the desk was great. Our staff interaction was great as well

My overall experience was good, staff was very helpful and professional. I enjoyed the meals prepared.

All was excellent

Excellent food ! Amazing staff

This was actually our 2nd stay and we loved it.

We had a lovely time at Cardiff Hotel. The place was clean, and the staff were courteous and helpful. We had hot delicious breakfast every morning of different local foods. We got complementary water and juices every other day. Free beach shuttle took us to the beach. We enjoyed our stay and would go again. I would recommend this hotel to my friends and family. JB

Absolutely beautiful gardens and friendly helpful staff

Ok

Just as I imagined it to be, an old small hotel with much needed manicure care away from the central areas. The food was good, better than other larger hotels and the views out to the ocean is spectacular. This hotel is located on a small hill and away from the ocean. It does not offer entertainment but always host events there. The majority of the staff workers are HEART students. It is advisable to choose the meal package as there's no place close by to buy food independently.

Nicer than I expected. Charming hotel with fine dining. The food was amazing. I utilized their room service and it was handled very well. Attractive pool with nice umbrellas and chairs. Pretty manicured lawns around entrance. I loved the Cardiff Hall private beach! The hotel shuttle driver was efficient and a nice guy. Everybody there tries very hard. It was a good find. Will stay again!

Staff was very pleasant

Lovely place really enjyed my stay, great food but room needs an update, and more bug prevention applied