The location of Melbourne Inn is good — close to shops and restaurants, and about 15 minutes by taxi from the capital. The staff was okay as well.
My main issue was the hotel’s visitor policy. Visitors are not allowed in your room and can only meet you in the lobby or near the pool. I find this unreasonable because guests are paying for their rooms and should be informed clearly about such restrictions beforehand.
Also, people book hotel rooms for privacy and personal comfort. If someone wants to spend private or intimate time with their visitor, it obviously cannot happen in the lobby or by the pool. Policies like this should be made very clear before booking so guests can decide whether the hotel suits their needs.
If this is the standard policy at Melbourne Inn, they should put it clearly and boldly on their website to avoid surprises and misunderstandings.