Rating & Review Keseluruhan Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort

Most of the staff were kind and helpful. The rooms were clean, no turn down service, not the end of the world, but for the cost, expected. The amenities offered were a very nice touch, and the gentleman who assisted with the bike and board rentals was wonderful. Food service is the area that is below standards and needs to be addressed. We had cocktails upon arrival and dined at both restaurants during our stay. The food was less than stellar, the staff was kind but considering we were one of two or three guests, the servers were inattentive, service was slow,(they seemed to be carrying out personal business..yes we could hear the personal conversations being addressed on the phone and with others while guest service was being neglected). You have a beautiful location and could really make this resort a go-to destination. However, some of the most basic hospitality skills have seriously missed the mark. Our comments are honest, not meant to be cruel. Moving forward, we hope the areas we feel are deficient will be addressed and improved.

The room is fabulous. The coffee maker not so much. Also need more wine glasses and flatware for entertaining We will be back and definitely will want room 268

Beautiful ocean view

Very nice!

From checking in after 4 pm while requesting a early check in for my husbands birthday I was told my room would be ready and was being finished up to only find out we sat around for 4 hours because we thought our room was almost ready indeed it was not even close” then we finally get checked in after 4 pm and we receive someone else’s luggage up to our room with none of our expensive luggage or belongings. THEN we order food only to have it take almost 2 hours and receive the most disgusting non editable food and hard short ribs! This was the worst experience I’ve ever had

It’s a nice hotel but definitely not worth the money. For the price you get a room, pool anf gym access. Otherwise there is a charge for everything. Poor signage around the hotel for accessing the lobby.

Stunning new hotel on the beach with large stylish rooms, great restaurants and fitness center with beach access and pool with sunset views. Close to all the great North San Diego beach towns...although you will be tempted to enjoy the property and never leave! We will be back in May with the whole family. Great for adults and also fun for smaller kids.

Had a fire pit room on the 1st floor, which made up for a cold foggy one night stay, couldn’t see the sun, coastline or sunset. The bushes and shrubbery around the fire pit would be nice if they had been watered, the shower was awesome but would be better if the frameless glass door was aligned properly and didn’t sound like glass on glass when it closed ready to shatter. All in all beautiful property, but like most of my Hyatt experiences, would be elevated if maintained better. Passed the white glove test for room cleanliness, bed and pillows were great, dining was high priced but enjoyable.

Was extremely disappointed to arrive and NOT get the reservation I was promised (and paid for prior to our stay). I called the day before and the day of our reservation and was confirmed with two rooms ocean view with patio and fire pit and when we arrived - one room was moved to another level with balcony only, the other room was with a patio and no fire pit! One room was not ready for 2 hours and we were not given a discount, food vouchers and/or parking covered for our trouble. To continue, this was a surprise trip for my friends and when the rooms were not what I had paid for and not adjoining, I asked to speak to a manager who implied I was lying when I informed him I had contacted the property twice prior to arrival to confirm my reservation. It was the most expensive humiliating experience I have had and unfortunately this traveler (who visits south county more than twice per month) will NEVER be staying at this "resort."

Amazing hotel. Beautiful and staff was amazing.

Pro: Nice bar on top floor Clean Good area Cons: Bar doesn't have a good view of the ocean No self parking available

Beautiful view and lively happy hour!

Awesome

All Staff was very nice and helpful. The stay at resort was very nice and relaxing. Very nice Resort.

excellent. will definitely be going back.

I LOVED the room, the view and the property. Didn’t love that we were required to do valet, with very limited self parking nearby. It was great to stay to start off our wedding weekend and would stay again

The view

The beach was incredible, having a walking path directly to it is fantastic

We stopped over for 1 night and having the patio w ocean view and a fire pit made it feel like a real getaway!

All around outstanding stay at Alilia Marea Resort. The staff was amazing and the resort was beautiful beyond words. I certainly recommend this resort.