Rating & Review Keseluruhan Staybridge Suites NASHVILLE - VANDERBILT AREA by IHG, an IHG Hotel

Hotel was nice and great service

We loved everything about our staff in Nashville the front desk staff was top notch and was a welcome interaction after more than 10 hours driving from the Gulf Coast. She couldn't have made our check in any more pleasant she was INCREDIBLE!

Management was Awesome, she set a new standard for our family!!!

Great location and very comfortable

Super friendly, helpful and professional staff.

Awesome stay especially the breakfast waiter

Friendly staff and the room was very clean. It was nice to be so close to downtown but it was just far enough away that it was peaceful with no traffic around hotel. Most importantly the shower was very hot and had great water pressure!

Went to Nashville for a concert. Had a day weather delay unexpected. No issue getting another day stay. The room was great for the 4 of us.

The front staff were so helpful and friendly.

Had to have surgery early the next morning so the hospital recommend this hotel being so close but who can afforded the price of these rooms should be a discount of course with proof plus got charged for parking and of course we couldn't enjoy the complimentary breakfast since we had to leave by 4:30.

Beautiful room that exceeded my expectations. Did ni

This is the cleanest hotel I have ever stayed in. The room was beautiful, spacious, and the beds incredibly comfortable. The breakfast was excellent, and I really enjoyed the singing gentleman who served the breakfast options. I would look forward to another stay here.

It was like walking into the mid to upper 70s. It stunk and needed remodeling badly. The couch had three large cuts in it. You can see holes in the curtain.

Great hotel in Nashville. Clean spacious free breakfast secure parking! I am a repeat guest.

Proximity to Vanderbilt

The hotel was fine but nothing special. The front desk was a colossal disaster. We rented a room with 2 queens and a pull out couch and listed 6 people staying in the room, so we were going to make use of the pull out. The pull out mattress was ridiculously bad and had no pillows or blankets and there were none to be found in the room. When we went to get pillows and blankets from the front desk (that should have been provided in the room for the pull out), we were told that they don't have any "extra" pillows. Mind you that there were zero pillows in the room for the pull out, so these were not "extra". The desk worker said they might have a blanket but he couldn't get it because he didn't have a key for the storage room and we'd have to wait for the man who did. This man was busy getting rooms ready for guests (with reserved rooms) who arrived at 11pm and were told their rooms hadn't been made available yet. We waited for 30 minutes in the lobby alongside the weary travelers waiting to have their rooms made available and nobody ever brought our blanket over nor did they offer to bring one up to our room. We gave up and went upstairs. This place is utterly RIDICULOUS, especially for $500 per night. I would avoid this place unless it was the last hotel available in Nashville. Management clearly has no idea what they're doing and the staff seemed clueless. The only bright side was the breakfast. It was good and the food service staff were great.

Very clean place. Beds in the double queen suite were very soft. Updated and modern place

Everything was great with the hotel. Breakfast was good. The only thing I wish they had was a security guard in the underground garage. It was great for easy parking but there were people hanging out down there when I had to get out at night. Made me uncomfortable.

Very clean!! Good breakfast

Great stay. We will be back!