I’ve traveled to dozens of countries and stayed in various types of properties and I can honestly say this is one of the most superior and definitely the most unique. The Service level was unparalleled, the food was delicious, it was quiet and personal, but still fun and able to engage the staff and fellow guests. It’s clear the staff loves what they do and takes pride. We had the birdsnest cottage and it was fantastic and magical. Pretty much any request you make they will do everything they can to honor it. Looking forward to going back as soon as possible!

Amazing hotel! While the hotel may not be new, I found the rooms and grounds to be very clean and well maintained. The staff is warm, inviting, and invested in your stay. The food was also excellent. I felt like I was eating at someone’s home. Snorkeling is also super fun given the unique location and easy access to the water.

Beautiful!

Yes. we enjoy the ocean front location and view.

Imagine staying in a tree house (not actually) on a beautiful cliff overlooking the blue ocean surrounded by friendly people and that’s the best I can describe it. We’ve been multiple times and loved each time. All the guests seem to love it too. It’s a relatively quiet chill place. Many catamaran excursions go to the area off the coast because it’s so amazing. Getting there is interesting as it’s in the West End of Negril about 1.5-2hr from MBJ airport. We’ve taken the small plane, car transfer, and rental and each has pros/cons. The plane is best and most expensive ~350-400/pp, the private transfer is ~200-500/couple, the rental car is ~70/day but the most stressful for some not used to dodging potholes, people, animals, bikes, cars all sharing your lane while driving on the British side of the road. Beware many credit card rental car insurances exclude Jamaica.

Staff was fantastic... Truly accommodating and professional and kind. But the rooms need work for this price..... No screens so all shutters must be closed shut if you want to wake up to light in the morning. And to call this all inclusive is misleading....only can access adequate food during meal hours and there was almost never a bartender present through the day.....we were told to make ourselves drinks behind the bar.

Wonderful small resort with fantastic food and the best employees. We loved the combination of tranquility and best ocean views (above and below the water). A huge plus is that nobody tries to push any services.

We absolutely loved the atmosphere and level of service. Everyone we dealt with was first class! Beautiful resort and a place you can truly relax. They make you feel like you’re staying at your own vacation home.

Great

This was a magical vacation at a very special property where you are made to feel like family and treated like you are the only guests there. Food was so delicious, fresh and fed the soul. Staff are all so kind and personable. We are already planning our trip back, if you don’t want a typical big resort vacay stay here.

Rooms are unique, the views are awesome, meals were good.

We just got back from one of the best vacations we’ve ever taken — hands down. If Jamaica is on your radar, do yourself a favor and look into The Caves before you book anywhere else. This hidden gem, part of the Island Outpost collection, is perched above the Caribbean with views that are absolutely breathtaking. It feels like a dream — colorful cliffs, turquoise water, and sunsets that don’t even look real. The staff? Incredible. Warm, welcoming, and truly next-level in making you feel at home. We did yoga with the most unreal backdrop — I couldn’t hold a pose to save my life and even toppled over at one point, but it didn’t matter. That view makes everything better. And the food… wow. Easily the best we’ve ever had at any all-inclusive resort — fresh, flavorful, and made with love. Pro tip: there are no TVs in the rooms (though you can request one), but honestly, you won’t miss it. The real show is outside your window. This trip was soul-soothing in every way, and we’re already dreaming about going back.

Wow, what an incredible experience. The most magnificent clear blue water added an incredible panorama to the beautiful location the Caves offers. Endearing staff who really care that we enjoyed our time. Highly recommended resort.

Un souvenir inoubliable : tout etait parfait. Un lieu unique : site remarquable avec accès privé aux grottes pour nager, piscine avec vue sur le coucher de soleil, tres bonne table, personnel attentif et accueillant. Chambre tres calme. Un petit coin de paradis.

Great staff. Excellent cuisine.

It a therapy on the cliff side. It’s absolutely breathtaking . The views , the staff, the intimate setting!!!

Great location. Nice staff. Good food. Best sunsets. Fun cliff diving. Excellent snorkeling. We will be back

This hotel was on our radar for years. We finally made it happen and honestly, we did have sort of high expectations because of the reviews and pictures. I can say without hesitation The Caves exceeded our expectations. The atmosphere and location is even more beautiful and romantic than we could have hoped for. The staff were amazing and the food was the real highlight. Each meal was excellent and the dinners were exceptional. I can not more highly recommend this hotel if you are going to Jamaica and looking for a special getaway with a partner.

Amazing breathtaking view great service quite safe area

This was one of the best and unique resort experiences I’ve ever had - the geological caves on which the hotel is built are fascinating and impossible to replicate - it’s intimate and staff are attentive and personable - the value for our all-inclusive stay was very good - whilst deliberately rustic and understated, rooms may need some refreshes eventually and a small gym would be a great addition