Rating & Review Keseluruhan DoubleTree by Hilton Phoenix Mesa

Very nice and friendly staff

Great stay really enjoyed the hotel

Great location and friendly staff. I would choose again.

Housekeeping never answered their phone nor did the front desk. I had to chase them down for clean towels and TP. Had to take my dirty towels to them. Emptied my own trash. We stayed for 5 nights and housekeeping never once came to our room. Other than that that it is a decent enough place to stay but would not be my first choice.

Unfortunately, we had roaches in our room. We were on the 7th floor. The AC also broke down in the middle of the night. The management was informed. I simply asked for a refund for one night but I have not received any word and it has been 6 weeks. We will not stay at this hotel again.

Very good place

Did not get the room we booked through Expedia because it was “over booked”. The room we got was full of mosquitoes. The second room we got, the toilet barley flushed, and was fairly loud due to the interstate.

I loved this hotel as soon as I checked in! I was warmly greeted and given a fresh cookie that was so good. The breakfast buffet was also really delicious—though I do wish it had been included in the price of the stay. Room service was amazing, and our room was huge and very clean. I’ll definitely be staying here again!

Nice place, but the beds could be more comfortable.

Nice clean facility with professional staff.

Love staying here. Always feel rested.

Great hotel

Good and clean. Large room asks friendly staff

Noce older hotel. Staff was great and attentive. General condition is dated and a bit run down. Lots of minor repairs need to be made, nut nothing affecting the stay. Just not worth the top dollar rate. Freeway noise was noticeable

I love staying at this hotel.. my A/C broke at my house. I booked a 2 bed room. Because I’m a Hilton Honors member they upgraded me to a suite.. Room 206 is my favorite.

Very old hotel

This place is filthy and the highway noise is so loud you cant sleep. We were there 4 days and they never cleaned our room without us complaining

Good location, friendly staff reasonably priced

Great

Great spot easy parking