Staf-staf okay, cuma dapat bilik tiada view

Tidak ada yang istimewa tentang hotel ini. Hotel ini jauh dari apa pun. Setelah lebih dari 2 minggu, Kami masih menunggu deposit kami dikembalikan. Setelah beberapa panggilan telepon, masih belum ada hasil.

Sampai-sampai je tengok memang cantik hotel ni! Parking spot pon banyak. Area pun tak crowded. Masuk hotel, receptionist pun semua friendly. Sangat membantu. Tak sampai 15 minit terus dapat check in. Harga pun berpatutan. Memang selesa hotel ni. Recommended 👍❤️. Next, boleh repeat untuk stay dekat sini lagi.

Dekorasi interiornya sangat indah, stafnya sangat membantu, yang terpenting murah. Hotel ini benar-benar yang terbaik. Kalau ke Ipoh lagi saya pilih Zone Hotel.

Staff oke & bagus, lobby cantik, bersih, wangi. Saya menginap 2 malam, tapi tidak ada yang membersihkan kamar, ganti handuk baru & pasang sabun baru keesokan harinya. Kamar bau apek banget, ada jendela yang tidak bisa dibuka untuk menghilangkan baunya. Kamar tidak kedap suara. Lokasi oke, banyak tempat makan di dekatnya, parkir oke.

The hotels stay was okay, however prior booking I was told that the superior and deluxe were the same room (with windows) just on different floors, hence I opted for the less costly one. Upon checking in, I was given two rooms without windows even though was told otherwise. Called the manager, after a thorough talk, he changed one of the two room to a room with a window but cannot be open and facing the backside of the hotel. I did not want to make a big fuss so I accepted it. Other than that, the receptionist was rather rude and talked harshly even though I just spoke normally during the checking in experience. There was also an issue with the bed type change I requested a week before the stay, however request was ignored and was told due to unavailability however upon checking online there are rooms available with my requested bed type (twin bed) and upon checking in. Nevertheless, the stay and rooms were okay for the price paid, only issue would be the staff and management handling it.