Rating & Review Keseluruhan Hacienda Samana Bay Hotel & Residence

Good

Maravilloso lugar con una excelente vista de la bahía!

Best place to stay in Samana, convenient location and very nice people

The staff’s people friendly attitude

I had a great time, the food & staff was great thank you

It is a nice and quiet place to stay in Samana. On the rooftop, it has a beautiful infinity pools and bar. Also, the hotel itself is very clean and the staff is respectful and friendly. If you have a car, there is plenty parking available. Located by end of the malecon, it offers amazing views of the bay and you can easily walk to different places like restaurants and bars.

Amazing property. Great location. Super clean and modern. Great pool with a bar on the rooftop. Very attentive customer service. Complimentary bottle of wine as a welcome gift. We’ll be returning here!

Loved everything about it and stay often

Excellent

Servicios al cliente, la recepción y el personal excelente servicio.

Nice

Staying in Hacienda Samana Bay Hotel was a great experience. We received excellent customer service from all the staff and enjoyed our room view over looking the ocean. Really appreciate TELVIS (Supervisor) for his kindness and professional attention to details.

Hotel bem localizado, mas pessimo em questão de manutenção/conservação em geral e atendimento. Um unico e lento funcionário na recepção para atender a tudo e a todos. Não tem prioridade para checkout. Perdi meu vôo por conta disso e de outros motivos. Cofre e outros itens do quarto quebrados ou merecendo troca e reposição. A piscina fica no 6.o andar e devemos pegar e devover as toalhas no 2.o andar, na mesma recepção já mencionada. Um caos de logística e de organização...

Don’t know if I’ll stay there again

This hotel is beautiful with an amazing view from the room of the bay. The staff are actually the worst. For such and expensive place they are incredibly rude and unhelpful. No help with bags or even give you a lighter. Breakfast is nice but limited options.

Todo bien

Great place and the service is wonderful!

Me encanto

This property is absolutely amazing but I wish the it was a little more sound proof. Its on a main street that is busy well into the night.