Rating & Review Keseluruhan Mercure Auckland Queen Street

Good value for the price and conveniently located.

Good for the price and very convenient location.

Clean and tidy, friendly helpful staff, car park very tight and small. Well priced for the area.

Carpets were in need of replacing. One room had large stain not a nice look. Day shift man excellent. Whoever answered phone during the evening and earlier in a.m. was not interested in assisting us at all. As we checked out, told man who had check us in previous day and he organised a coffee for us in the restaurant as an apology for lack of service.

Staff are really friendly

Lovely place

It was a short stay but it made us wish to come back.

Beautiful superior king bed and linen, tidy little room with a balcony, big spacious bathroom and shower, unfortunately the TV wasn't working in the room but we were compensated with a complimentary breakfast overall was a comfy nights stay.

Convenient for the cruise terminal. Comfortable and well serviced

Staff and breakfast good. Not as close to the centre due to hills. Good dining portions nearby

Got some bite from the bed bugs

Reluctant review because the staff were very nice however the purpose of booking was to stay in for the night with tv and room service. First the phone didn’t work and I

Clean and tidy, friendly staff. Thanks

Carpark narrow. Room size On the smaller side but for a night’s stay is fine.

Excellent facilities with amazing staff and service.

Great bathroom

We found that this facility more than catered to our needs for a one night stay

Lovely room. the sewage stench in the bathroom was a put off. For a high end hotel, I expected better.

The hotel was comfortable, clean with a very friendly staff.

Posizione oerfetta, personale suoer, camera pulita e confortevole