Rating & Review Keseluruhan Clarion Pointe Lake Jackson - Clute

The lock on my door did not work

We left immediately I should have read the reviews and not relied on pictures

Upon walking into the room smelled like moo and I noticed mud do all on the walls and ceiling. The lamp flickered relentlessly roaches on the counter. Tried a couple times to shower. All I got was cold water and the weather was 20° in Houston. Left my key in my room Took about 15 minutes to find someone to get another key. All in all not a good experience.

There was actual roaches in my room that i found in the food i brought. Mud on floor feom last person. Even the toliet barely worked. This Hotel used to be nice. I was so disappointed. I was scared to go sleep last night because the people next door wanted to fight.

Good

Dejé mi tarjeta como siempre como garantía y me hicieron un cargo de 1217 pesos el cual ya reporté a mi banco y me aparece en contra no sé si puedan ayudarme con eso ustedes

Room not cleaned or new towels before 2nd night. Front desk offered no comment when asked. Front desk also indicated that things left in vehicle were not safe. Pool covered in thick algae, and lights shone on it all night. No choice to look at it because curtains would not fully close. Worst hotel ever.

There was a small problem with one of the rooms i was given and they quickly fixed the problem and acommidated me in a different room woth no problems whatso ever. Mr. Andy Sage is a great and wonderful host. He always greeted everyone that came through the front doors with a welcoming smile and was always walking around in and out side the hotel to make sure all was well. I thank him so much for his kindness and willingness to help when needed.

Rough property. Minimal being done to keep the lights on it seems. Didn’t have hot water one night in shower.

It’s dirty, shower no soap, sheets seems not replaced. There is no drinking water, even to purchase. Terrible

S

Beds were very comfortable. Was quiet so able to get good sleep Bathrooms were somewhat dirty. No shampoo/ conditioner in room. Only one roll of toilet paper in room

Nice property, friendly staff, on my last night staying a little chaos down the hall but nothing to be alarmed about. Will stay here again and about to reserve another room as I type this.

OK for the price!

The hotel is dated and could stand some renovations. But it's a great old property, the staff was friendly and helpful, and they are trying very hard to give a good experience. Worth the price - will stay here again!

Hallways were freezing and our room took awhile to warm up. Our key to our room didn’t work and it was not fixed had to get front desk clerk to come open it twice.

Everything is nice

Great place to stay

Un hotel calidad precio muy bueno..

Staff were nice, but i could snell smoke every motning and every night in the hall, im allergic to nicotine, and aggressive dogs would stand my door bark wake me up in at 7 before my time to get up.