Clean.

Staff was awesome and so helpful, funny, and friendly. Room was great and loved our stay here.

Beautiful room. Amazingly comfy bed and sheets.

Very nice room, but we booked a king and got a queen. Didn’t bother complaining since it worked. Got charged a “destination fee” 3 days after I checked out (enough to knock my account negative..). The lady that answered my call about this was really rude and kept cutting me off when I tried to answer her questions about my room details. I would not stay here again based on my experience.

Our stay at the Canopy by Hilton Boston was fantastic. The location is amazing—right in the middle of everything and so easy to walk to the North End and Faneuil Hall. ​The room was fully modern, stylish, and very clean, which we really appreciated. All of the staff were very nice and made us feel welcome from the moment we checked in. ​One thing to keep in mind is that breakfast is through a menu rather than a buffet. It was delicious and felt much more high-end since everything is made to order! We would definitely stay here again.

Spotless room. Received a room upgrade because our room was a few minutes late being prepared for check in. Great staff!

Clean staff was very nice

Bed was super comfortable. Staff was friendly and helpful. It comes with some perks such as free bikes and tickets to view Boston. Excellent location.

Super easy and quick check in and check out. Super clean room.

The room was beautiful and the staff was very helpful and nice.

Yes

Perfect

Extremely helpful staff, wonderful restaurant dining, great location

Room was clean, staff were friendly, location is perfect

Clean rooms and welcoming staff! Their breakfast was also very good, I highly recommend.

Staff was exceptional, hotel was spotless. 1 block from the metro. So so easy. Food at Rose was fantastic.

The room was clean and decorated so nicely. The lobby was upscale and the staff at the front desk were helpful.

Clean room, quick check in, restuarant was great and great location. Parking next door in the garage also very convenient.

Beautiful hotel!

From check in to property and area information to the dining experience to check out, the staff was truly engaged, friendly and helpful. Wensley (sp) at the front desk has a warm professional manner. By the time I reached my room, I received a welcome text with helpful information. The room was stylish, well appointed and comfortable (including the bed). I have a minor critique about my room service experience. I called and ordered breakfast, which was easy and pleasant, and it arrived in less than 15 minutes. The food arrived as ordered, hot and nicely done. My critique is regarding presentation. It was delivered in two boxes in a handled shopping bag. So, like airlines, have the days of an actual in room dining experience (real plates & silverware) gone by the wayside? There were no condiments (salt, pepper, hot sauce, cream, sugar, etc) neatly arranged on a serving tray with a place setting. This does help explain the speed/efficiency and, as noted, the food itself was very good. As a seasoned business traveler, I realize times and service requirements change and that this was likely a reflection of modern traveler preference. As noted this was a minor critique. All in all, my stay was wonderful and I highly recommend this property.