Rating & Review Keseluruhan Canopy by Hilton Boston Downtown

It was super convenient because it’s downtown Boston and it’s near everywhere. I went with a family of four so we had two queen beds. Once you check in, they send you an txt. After a night, they would txt to see if everything was okay. I just stated that one of the shower heads was broken. They immediately said they would send someone if I would like. I was only staying for one more night so it didn’t make a difference to me. They had a desk and chair. I would’ve liked an extra chair in the room given the amount of people I had. But overall, everything was pretty good. I would come back again.

This hotel was everything I expected and from the updated decor to comfort and style, it lived up to our expectations! There’s a restaurant in the hotel so no need to go out if you’re tired. The location is within walking distance of restaurants, shopping and tourist favorites. One of the best hotels I’ve stayed at, very clean, quiet and well kept!

We love staying at this property, and this was our third visit. The balcony rooms are a splurge that are usually worth it, however, our balcony door seemed to be broken and would not close 100% or lock—so we had a bit more street noise at night than we would have liked. Our neighbor also smoked like a freight train on their balcony so we had to come inside every time he went out, but I can’t blame the hotel for that. Valet parking is $69/day and is NOT 24 hours, which we did not realize until our morning of departure in which we could not retrieve our rental car until 7 for our flight at 8:30. Luckily the airport is very close. All in all, it was a great stay and you cannot beat this location. Comfortable, clean room and very friendly front desk staff.

Great stay very clean nicely decorated close to the freedom trail sites too , very friendly staff as well!

Location, good facilities and staff

Absolutely loved the location of this hotel. It was so clean and the staff here are so helpful!

Very helpful a d friendly

Gorgeous room, amazing food, and lovely people.

We loved it

Perfectly situated near The Freedom Trail, north end and downtown. Very nice rooms. Fairly spacious and nicely appointed. Love the filtered water in the hallway.

Compared to the other place Premier Suites (which was repulsive) this was a haven!!!!!

very good location. Everything was wonderful

Loved our stay at The Canopy. Great location. Staff was very friendly and helpful. Hotel was very clean and comfortable.

Great location and loved my view from the large wraparound balcony.

Great service, modern and with style

Front desk was very friendly and helpful.

Check in took a long time

Great hotel and great value.

The hotel itself is amazing! The restaurant on the second floor doesn't offer much.

Nice