Rating & Review Keseluruhan Mama Shelter Roma

Experience was Amazing

The inside was very neat. However i am still unsure if this was a family hotel or love hotel. There were lots of kids but the lobby had a kinky toy box you could buy and the TV had XXX pages you could press when just trying to access the free movies. The A/C would not work half the time even after trying to bring someone to take a look it was either 19 c or 26 c. Room was smaller than expected but I liked how the tv could come out and the bathroom was a decent size the pool was neat but im still confused about the reserved times when everyone showed up at the same time anyways. My main downside was while it was very convienent to have underground parking there was netting to keep the pigeons out but all it did was lock them in so our car got covered in poop and there were multiple dead pigeons hanging from the netting. Hotel was clean besides parking garage, staff was friendly, dinner was great. Conveniently located close to Metro.

Had a wonderful stay! Would recommend.

Breakfast tasted really fresh, room was spacious - spa was packed and unusable even with timeslot system. Steam room and pool were only amenities besides tons of chairs, TV had chromecast, airplay did not work, not much to watch internally, wifi was pretty inconsistent. Staff were very nice and helpful with good recommendations for local places. Property was a bit lacking for price, laundry service was unnecessarily expensive.

Séjour agréable. Hôtel tout à fait correct et bien situé (proche métro). Personnel accueillant. Nous aurions apprécié d'être informés au check in qu'il fallait réserver des créneaux pour accéder à la piscine.

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Loved this spot. Great breakfast. Cool vibe. Hip staff. Reminded me of NYC. The front desk even let us get in a little early, which I needed. Highly recommend.

Amazing

Wonderful stay! The staff were exceptionally friendly and welcoming, the facilities were modern and clean, and the on-site dining was delicious. Highly recommended

Close to the vatican, metro station about a block away, rooms very clean and large not your typical european size room, breakfast buffet was really not too great but ok

Good location and employees

Das Frühstück war kompliziert organisiert, ebenso pool und dachterasse. Das Hotel hätte mehr Potential. Konstruktive Kritik und Feedback wurden nicht angenomnen. Verweis auf CEO.

Chambre spacieuse et lit très confortable . Personnel parfois un peu speed surtout pour le petit déjeuner car beaucoup de monde .

The property was beautiful and unique. The restaurant in the hotel was delicious and easily accessed.

This hotel is good. It's clean, spacious rooms, but the dining is not good and it is far from the main attractions.

Very nice hotel and friendly staff

The main reason to recommend Mama Shelter is their beds. Extremely comfortable! Nice vibe overall. Good plentiful breakfast and very good drinks/food choices for dinner. Staff very helpful and genuinely doing a great job. They have a rooftop bar section that gives one more reason to stay inside the hotel. Highly recommended.

An excellent hotel! The front desk staff were very helpful and friendly. Made us feel welcome from the moment we walked in. A real boost of confidence having never been to Rome and not speaking Italian. The neighbourhood felt entirely safe with grocery stores and a Metro stop very close by. While not in the heart of tourist Rome we actually preferred it, it wasn't insanely crowded like the Vatican or other popular tourist areas. We walked most everywhere anyway. The room wasn't huge, and there wasn't any storage furniture, no dresser or anything, but there was a large bathroom. A safe, mini fridge, large windows that opened, to a degree. A lovely rooftop patio with a great nighttime view, a small pool and sauna. The steam room was closed for the duration of our nine night stay. We only had one meal at the hotel, wasn't great. Some of the best food I've ever had was in Rome, but this to my mind was sub par. The staff took forever to serve us, even water, felt like the younger serving staff didn't care at all. Maybe it was just bad luck, I suspect this wasn't the norm, but we didn't go again. Seemed a little tailored to a tourist crowd that didn't know any better. But in fairness we only tried it once. But in the end that didn't matter much, there are no shortage of amazing dining experiences to be had (it is Rome after all) and was more than made up for by the quality of the room and the amazing service of the desk staff. We would happily stay there again. Thank you Mama!

Didn t like that reservations for dinner were needed. Especially when open tables were available and not used at all the whole evening.

Das 25 Euro Guthaben pro Zimmer und Aufenthalt hat nicht einwandfrei geklappt. Es gab nur 2 Getränkegutgscheine. Das heißt wenn beim Abendessen eine Flasche Wasser für 3,50 Euro verzehrt wurde, wurde diese von der Rechnung genommen. Außerdem ist der Fußboden im Restaurant ordentlich schmutzig, die Speisereste von den Tischen werden einfach auf den Boden gewischt.Eine tägliche Reinigung der Böden im Restaurant ist dringend nötig. Unter den Nachbartischen lagen noch die Pommes vom Vorabend. Es herrscht ständig Besteck- und Geschirrmangel. Alle Mitarbeitenden sind sehr zuvorkommend und kommunikativ, kompensieren Vieles. Im Großen und Ganzen ein zauberhaftes Hotel, tolle Betten, große Badezimmer und mit viel Charme eingerichtet. Die Zimmer waren sehr sauber, lediglich das Restaurant muss etwas mehr auf Vordermann gehalten werden.