Indriane
Transit
6,7
/10
Diulas 2 minggu lalu
overall untuk pengalaman menginap pertama kali di hotel ini, bisa dibilang nyaman tapi gak sepenuhnya menyenangkan.. Turun breakfast jam 8.15, lauknya udah abis, tinggal nasi aja sama sayur sedikit.. ditunggu kirain mau di refill ternyata sampe 8.30 pun gak di refill.. Alhasil cuma makan sayur & remah remah ayam goreng.. Too bad, bahkan minumannya gak di refill & mau cari staff restonya tapi orangnya masuk ke area dalam & gak keluar keluar.. Akhirnya lanjut checkout. Tidak disarankan untuk menginap lebih dari 2 hari 1 malam, lumayan merepotkan kalo staff nya tidak menerapkan guest service oriented.
I went down for breakfast at 8:15 AM, but the main dishes were already gone—only rice and a little bit of vegetables were left. I waited, assuming they would refill them, but even by 8:30 AM, nothing was restocked. As a result, I ended up only eating vegetables and the leftover crumbs of fried chicken.
Too bad, even the drinks weren't refilled. I tried looking for the restaurant staff, but they went into the back area and never came back out. In the end, I just checked out. I wouldn't recommend staying for more than 2 days and 1 night. It's quite frustrating when the staff doesn't apply a guest-service-oriented approach.
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