Rating & Review Keseluruhan Heart of the City - Free Parking

Although free parking is available, it is not on site parking, it's a 7 minute walk away. Access into the property is on the first floor (up a flight of stairs because the lift is out of order). The bedroom and bathroom are down a narrow spiral staircase, so I wouldn't recommend for anyone with mobility issues. The booklet in the apartment states that complimentary gin and tonic is available, that was not the case. The fridge/freezer was switched off at the wall and the power was in a hidden spot behind the microwave (same for the washing machine). There was an empty washing capsule box, so no washing facilities really unless you take your own detergent on holiday with you. Cleanliness was poor, it felt like staying in a student share house where the occupants are at a stalemate about the cleaning schedule. The only good thing was the location, very central. Overall, I wouldn't recommend.

Place was great. Location spot on. Communication wasn’t great. Codes had been changed. Wasn’t told so had to ring up.

Lovely place, has everything needed and beautiful. Super convenient. The only real thing to improve would be the mattress.

One of the worst experiences we have had. Had to sweep the crumbs off the couch. Tables and floors were filthy. No hot water. The entire bath mat was covered in mold underneath. Used dental floss was in the bathroom. Empty candy wrapper by nightstand. Apartment was old and unlike the pictures. Very small. The location is decent. When we instantly complained through Hotels.com, the property owners refused to help at all or offer any refund. RUN from this property.