Beautiful rooms and helpful staff. You could spend hours in the lounge.

La chambre était grande, agréable, très lumineuse ; la literie impeccable ; la salle de bain avec baignoire et douche japonaise.

Great, clean, classic Kyoto

Excellent service

いつも心地良く過ごさせて頂けます。

Everything you could want from a boutique hotwl

客室が清潔でよかった。お風呂とトイレが別になっており使いやすかった。

Beautiful place, very interesting history and architecture, library/bar is really cool

Great hotel overall, convenient location, friendly staff speaking good English

Beautiful, clean, with friendly and helpful staff.

Second time visiting and as good as ever! We’ll be back for sure.

Amazing experience

This boutique hotel had exceptional service, the team was lovely and the complimentary mini-bar and snacks was definitely a nice touch. The room was spacious and comfortable for a family of 4. The little piece of Nintendo history also made the stay even more special. It was also nice to be in a quiet neighborhood but still be close to the city and busy areas. The library and open bar/self-service bar was also great. It was like coming home every night and everyone felt at ease and comfortable.

a perfect hotel. The staff is very friendly and the hotel is beautiful. We loved the lounge area and the upstairs library. We can't wait to visit again.

Amazing art deco hotel. Wonderfully attentive team. Great amenities including well appointed rooms and wonderful library and bar facilities. Also in great location near Kyoto station and the centre of Kyoto. Can’t recommend it enough!

Quiet and attentive staff

The staff were so kind and the views were beautiful! Everything was very clean.

Quite possibly the best overall hotel experience we have enjoyed! We have travelled around the world, but the overall experience of Marufukuro was unmatched. The facility was comfortable, relaxed, with a wonderful funky esthetic. The staff were awesome. Helpful, but not overwhelming. Polite. The lounge was a great place to relax and end each busy day. The room was also comfortable and included any possible amenity. Thank you to the staff and owners. You have outdone yourselves.

My daughter has been looking forward to this stay for almost a year and you didn't disappoint! She and her grandmother had their best night sleep of our Japan visit so far and loved everything about it. Your attention to our every need was greatly appreciated and we will certainly stay again when we come to Kyoto. Thank you so much for making a most memorable experience for my girl!

スタッフの態度が終始悪かった。 特にフロントに鍵を預けないといけないのだが、声をかけても一回は無視されていると感じるほどの態度