The hotel is noisy with guests waking up at various hours and moving around and talking. Because of the layout of the hotel the rooms are impacted by people talking or chairs being moved above.

Great location very near to the historical centre. Rooms were nice and clean staff was very friendly and helpful. The hotel staff even allowed to store our extra luggage for couple of days while we were travelling to Machu Picchu Only a small recommendation the rooms were not noice proof and we could hear outside notices from early in the morning but otherwise a great experience

Gostei da experiência, equipe muito atenciosa.

Muy buena experiencia

Hotel localização ruim, difícil para descer e chegar em automóvel e acomodação sofrível

The hotel was amazing. The staff were always there to help. Incredible service.

Hotel excelente funcionários dedicados e atenciosos. Recepcionista Carmen uma pessoas simpática e sempre disposta a ajudar em tudo. Parabéns.

Very good breakfast and nice staff.

Great hotel, big size room. Quiet even with two windows open. View is great

Gute Lage zum Zentrum in einer relativ ruhigen und sicheren Gegend. Sauber mit sehr freundlichem Personal. Das Frühstücksbuffet meist gut bestückt. Insgesamt ein sehr erfreulicher Aufenthalt.

Gute Lage zum Zentrum in einer relativ ruhigen und sicheren Gegend. Sauber mit sehr freundlichem Personal. Das Frühstücksbuffet meist gut bestückt. Insgesamt ein sehr erfreulicher Aufenthalt.

Room 204 was very close to the kitchen and the noise was an issue, particularly early morning

The room was very spacious and the beds are super comfortable. Since all the rooms face the courtyard and the dining below it could be a bit noisy but all went quiet after 10pm. The staff was helpful especially with ailments for altitude sickness.

Absolutely beautiful hotel. Service was great. Food was fantastic, breakfast and they have a wonderful dinner menu. The room had heating which was a bonus. Super comfortable bed and pillows. We highly recommend this hotel

Reception - great greeting! Staff provided cocoa leaf tea and asked how we were feeling (checking for altitude sickness). Elizabeth got us checked in swiftly and helped plan a walking tour of Cuzco with map from the Hotel. The rooms were gorgeous, (bathroom was great!!!). We had both dinner and breakfast on site! Food was fantastic and lightly spiced. Special mention to Mary! She helped pick out food from the menu! Thank you to the Staff of Hacienda Hotel. I would sincerely recommrnd this hotel to anyone visiting Cuzco. Good location, beautiful hotel in excellent condition, food was great. I give it a rare (from me) 95/100.

Fint rom - litt usentralt

Bra men hotellet er veldig lytt og med mange gjester som er oppe tidlig på sin tur til Machu Picchu blir det en del støy tidlig om morgenen.

Internet was good. Breakfast was nice. There was no AC in our room, no refrigerator, so we had to consume warm drinks and keep the door open because the corridor was cooler than our room. The hotel was beautiful, the staff was very helpful. If AC can be added to the rooms, our stay would have been excellent.

I had already booked a tour before I came to Cusco. By the time I returned to my room. I wasn't thinking about shopping.

Friendly helpful staff - clean rooms delicious breakfast buffet included- walkable to city center