The staff was excellent and very helpful. Location is amazing

Perfekte Lage in der Altstadt

An absolute terrific staff that goes above and beyond. The location is perfect.

Great location. Clean and newly remodeled rooms. Staff like Lucas And Victoria were amazing and very gracious. We will be back!!!!

Clean room. Breakfast was wonderful. Evening bartender was excellent. Overall lovely staff.

Local ideal para conhecer a cidade. Hotel muito bom, café da manhã maravilhoso.

Staff were very friendly and welcoming. The welcome drink and travel pass was much appreciated. The room was very comfortable and clean and we would stay here again if we were in Innsbruck.

This was a lovely boutique hotel where Mozart himself once stayed. The breakfast and views from the restaurant were excellent. The staff were kind and helpful. This hotel is perfectly located in the old town tourist area. I felt at home away from home. I would definitely stay here again!

If your child does well in an adult atmosphere it’s a great location, it’s not geared towards kids but was totally fine for our family.

Tolles Ambiente, einzigartige Lage, hervorragendes Frühstück, nette Menschen - kurz alles was man sich von einem Hotel wünschen kann.

Goods: perfect location, quiet, delicious (though spendy) breakfast. Bad: the a/c doesn’t work well and our room was very warm. I’m a hot sleeper and even the fan they provided didn’t help. do not pick the room with outdoor covered patio with 2 chairs. While it is cute, it is fully enclosed and there is no way to open a window to help cool off this exceedingly hot room.

Great hotel , clean rooms, and excellent service. Highly recommend!

One of the best hotels we have stayed in. The staff were all so lovely and welcoming - and tge breakfast was fantastic. The location is perfect right in the centre of the lovely city of Innsbruck and our room was so comfy. Can't wait to visit again one day!

Bestlage mitten im der Altstadt, Tiefgarage fußläufig gut erreichbar, Personal suuuuper freundlich und hilfsbereit, stylische Ausstattung, ... jederzeit wieder gerne!

Sehr nettes Personal und ein wirklich sehr gutes Frühstück

Wonderful hotel with a lovely bar and welcome drink in a great location.

Amazing property, wonderful staff. Superb breakfast. Our only issue was our room was at the front and it was incredibly noisy with drunken people on the street. Well past 3 AM.

위치도 너무 좋고, 직원들도 정말 친절하고, 조식도 완벽했어요. 인스부르크에서 머물었던 며칠이 이 호텔 덕분에 제 좋은 기억으로 남을 것 같아요. 감사합니다.

The room smelled like the breath of the last 28 guests and their ancestors all the way to Mozart accumulated over time. It clearly had NOT been ventilated for months and that caused the air to smell stuffy and stale. Extremely unpleasant. And on top of that the AC did NOT work (despite the fact that the Expedia ad clearly says it includes AC). When we confronted the front desk about it they dismissed our complaint and told us to “open the window” (excuse me??? It was cold and rainy outside!!). We had to ask for a fan to have air circulating at least. Even when we complained to Expedia they still refused to do something about it supposedly because “it was a cold day” totally dismissing that the issue was NOT the temperature it was the smell. To make matters worse the bathroom had terrible water pressure and the “shower” is in a bathtub which makes it difficult (and dangerous) to use, especially for an older guest. And did I mention the room is on top of a staircase? Yes! Even if you come tired from an 8 hour train carrying 20kg+ luggage. You will still need to carry them up a staircase just to reach your room. Terrible for me as I was traveling with my 64 year old mom. And yeah, the TV was old (not a smart TV) and had nothing on except for German language shows. So not even that could help us relax in that horrible room. Overall I would not recommend this hotel especially considering the amount of options in the central area. Not coming back.

Wir sind rastlos begeistert vom Hotel Weisses Kreuz. Wir sind mit einer unglaublichen Freundlichkeit begrüßt worden und der Service war exzellent. Das Frühstück ist herausragend, die Bar im 6. Stock ist top. Wir kommen immer wieder, wenn wir in Innsbruck sind.