Rating & Review Keseluruhan Herbal Hotel

Great location, very nice building. Absent management is shown in poor service. As family of four, with two teenage children we were put in “family room” that does not deserve this name. Attic room without AC, Improvised second bed and no housekeeping til 3pm! For 200€ per night I have expected more generous breakfast and that we would not need to make our own table.

The staff are lovely, the hotel is beautiful, the rooms are nicely decorated, couldn't ask for a better hotel. Breakfast is great, the bar below is amazing, will definitely rebook again for sure.

Hyvä hotelli. Ainoa miinus ettei ollut ilmastointi/ilmalämpöpumppua. Hyvällä paikalla.

Super property in excellent location for city centre but still very quiet. Lovely rooms, great wine bar in the cellar!

Booked a room for 4 but no bedding for sofa bed upon arrival at 930pm and according to reception no one available to make up sofa bed. Was told he could only be done “tomorrow”

The Hotel is in a quiet area of the central Wroclaw which is nice, no disturbing noise from vehicles. The condition of the Hotel room was good. The breakfast was ok.

Great hotel, lovely deco, location was perfect.

Geen koelkast, geen kluis en de receptie had geen kaart van het lokale openbaar vervoer. Verder uitstekend.

Davvero bello il match tra l'antica struttura del monastero e il design interno moderno e funzionale. Grande cura per i dettagli. Solo la colazione andrebbe arricchita un po'.

環境舒適，近景點

Great spot. Lovely and quiet.

Das ehemalige Kloster ist wunderschön zum Hotel umgestaltet worden und vorrangig ausgestattet! Und serviert ein prima Frühstück. Es liegt auch nahe der Altstadt. Es ist sehr empfehlenswert!

On arrival at the hotel, we were very happy with our choice. Our suitcase had not turned up at the airport, we informed reception and it was there waiting for us the next morning. The reception staff were always very helpful and friendly. Or room was perfect, bathroom amazing. Breakfast - really good choice. Room only cleaned if you left the note on the door. we forgot one morning and room wasn't cleaned. but not a problem. Restoration story also amazing.

The best smelling hotel I’ve ever stayed in. Large clean, modern, beautiful and quiet room.

Our stay as a family of 4 at the Herbal Hotal was fantastic. The room was large and beautifully decorated. The hotel itself was immaculately clean. All of the staff that we met were polite and friendly. It will definitely be our go-to hotel anytime that we visit Wroclaw in the future.

Pleasant and peaceful stay.

This hotel is beautiful, it has been very sympathetically restored and is immaculately clean. As others have noted staff/service lets it down. There is no friendly welcome, no how was your stay and the breakfast staff hide in the kitchen. If you work in hospitality you have to be able to interact with your guests. I would stay again because of convenience and quality of room but I wouldn’t have the breakfast.

Wonderful and modern rooms. Friendly staff & great location.

Alles Top gerne wieder. Vielleicht könnte der Eingang abends im Außenbereich besser beleuchtet sein.

Hotel did not provide the "cityview" room that we had specifically booked and basically just said "too bad". Would not arrange for us to speak to manager, would not do anything to make it right in either a different room or anything else. Parking is not very convenient, they didn't seem confident in best options and what is best is probably a long block away in an underground parking garage. No refrigerator in rooms. Breakfast is average. The location is pretty good.