This property is basic and in a bad area. Indoors it is adequate but with some safety issues such as wet tiled floors with no safety signage and equipment left on stairs. Breakfast is very basic but suffice. The staff are all very attentive with the exception of Amar the concierge manager who markets tours aggressively. All I can say about him is to get anything offered in writing and please read the small print. Two examples ( a guided tour of Delhi, with no guide and only a driver that spoke very little English) and ( a tour to Amritsar booked in a lower class of Indian railway, a tour guide only booked to do half the tour we expected and then not paid until a threat from that guide to not continue). As disappointing as Amar was, our guide Anil Sharma of (feelmycitytours, WhatsApp +919780234705) came to our rescue to help rebook train tickets and the other half of the tour. If you are planning a tour of Amritsar and Wagah border I would contact him directly. Thanks Anil.

Good team everything worked, accomodates our requests, gave us advice on what to do, what's available.

Good aesthetics, very accommodating staff.

Like the cleanliness

One line it’s very bad. If you want to experience good ambience then this one is a very bad choice. You can hear lot of sounds of water and if you switch on the fan you hear blinds moving sounds. Not clean, breakfast options are very bad. On top of everything the reception response is worst. I strongly recommend a big NO. One thing I understand from them is they only care about money money