Clean rooms, pleasant atmosphere

La ubicacion y atenciones del personal

Amazing service all around. Very clean all around and great atmosphere! Happy to recommend the stay.

Yes, staff was very attentive and room was clean

O hotel dispõe de ótima localização, centralizado entre Park John Kennedy, Malecon, Shopping Lacomar, ruas principais com inúmeros e ótimos restaurantes, para quem gosta tombém há cassinos diversos. Os quartos e corredores muito limpos e cheirosos, recepcionistas e outros funcionários super educados e atenciosos.

Staff is so friendly. Close proximity to Kennedy Parque, restaurants and cafes

Staff

It was good

Sensillo pero Bueno en general, buen desayuno. Cerca de todo.

Such a great stay. Wish we had more time but all the staff worked so hard to make sure our time was amazing. I told them it was my mom’s birthday and they went above and beyond! Will deff be back. And thank you so much to the staff and chefs

Very

Everything was good

Habitación limpia, el personal amable

Customer service was awesome

A limpeza das instalações como um todo. Equipe muito simpática e prestativa. Localização excelente.

Muito bom!

Staff was kind, room cleanliness could be better more amenities

Todo muy bonito y todos atentos

Quarto muito bom.

Spent the first night in a room where the safe didn't work and a random guest opened our bedroom door. The receptionist changed us to a different room on the second day as we complained. The hotel had a better resolution than Expedia as they refused to relocate us to a different accomodation despite being a security issue and New Year's Eve. They just wanted to make a refund for the remaining nights and leave us to our luck stranded.