Rating & Review Keseluruhan The Platinum Bay Hotel

The floor drain was malfunctioning making it difficult for water to get out of the bathroom. Breakfast is ordinary.

This hotel is a bit out of the way and their speciality is holding events. The staff are fantastic, very helpful, accommodating, and friendly. The kitchen produces high quality, delicious food.The property is spacious with a nice swimming pool and surrounding area including, the bar, a club, cabanas. Management was very helpful in responding to requests.

First few days was not great, did not even get the room I booked, they were trying to charge food delivery to my room😳. But I had the best time after a conversation with the owner, who was so sweet and down to earth! He made sure my room was changed had the best room and best service thereafter. Overall experience was amazing and would definitely stay there again on my next trip!!!

Clean