This is a terrible place to stay. They don't allow visitors—and if they do, it's limited to just one person for only 15 minutes. They also won't provide fresh towels, even if you've already used the ones you had; they claim they can only issue one per day. So, if you shower in the morning and want to shower again at night, you won't be able to. Furthermore—to top it all off—you have to leave your keys with them, and there is no air conditioning. A very bad experience overall.

It’s in a very good location. They need to improve on customer service. Most of the employees were great except one that welcomed me with a “you will pay for everything you brake or damage” her attitude towards me wasn’t the best through my whole stay I felt she was harassed by her with daily comments like “what time you’ll get back” “don’t throw the toilet paper in the toilet” , “You’ll pay for the plumber if there’s a problem” “you’ll pay for the dirty sheets” the worst thing was that these things were never a problem. When I checked out she sent someone to the room to see everything was ok. If it wasn’t for her it would have been great. Otherwise the room and all services were good.

Dirty

La toilette avait une odeur d'égouts, le ménage se faisait juste à la demande, pas de climatiseur dans la chambre

Everything was good except the receptionist, she was so rude, not nice at all

Great location

Excelente lugar muy acogedor, la vista impresionante 😍 el servicio al cliente 👌👌

Great location, rooftop restaurant, beautiful views

the staff members were very rude . we asked for our bed sheets to be changed & our request was denied. the room was very humid and dirty , it wasn’t matching the pictures online.

Todo muy bien

Great staff, great hotel

Quick check in. Clean room with vast view of the ocean, beaches and parks out of the window. Excellent terraced restaurant also overlooking the ocean.

The hotel was the perfect choice after arriving late. The front desk guy Alejandro is super friendly and everyone is great to help with everything you need. The give you tips for food and spots around. I had a great time

La habitación era lo ofrecido. Excelente ducha y la cama súper confortable.

Personnel accueillant chambre désuète et très bruyante à cause de la proximité de l’intersection beaucoup de claxon. Bon restaurant avec vue sur l’océan vraiment cool

Great location, clean and excellent customer service

Café da manha ruim! estava sem agua e eletrica que o dia de check-in...

Todo estuvo muy bien y el personal amable, también la comida del rooftop

Desayuno excelente, habitación espectacular, atención del personal muy bien. Solo deben mejorar la velocidad del internet gracias

Duas noites no hotel. Vou dar meu testemunho, do quarto 304, os outros quartos não sei se passam ou passarão pelo mesmo. Algumas fotos anexo. -Box faltando uma parte de vidro. -Ralo pequeno, não conseguia dar vazão durante o banho, formava uma piscina. -Uma porta de vidro com cortina bem do lado da cama, o que te "forçava" a acordar cedo, com a claridade. -Café da manhã ok. -Primeira noite foi ok. -Segunda noite, um cheiro muito forte, sem barulho, apenas o cheiro, parecia que tinha um carro ligado dentro do quarto, com o escapamento virado para a cama. Não consegui dormir, levantei tossindo pra ver se onde vinha esse cheiro, parecia vir do banheiro. Peguei a outra toalha e coloquei para ver a porta, e abri a porta de vidro para aliviar, não eliminar, o cheiro. Não recomendo a NINGUÉM a noite que passei no quarto 304.