Check in was 3.00pm. I called the hotel at 2.30 to ask to check in, I was informed that the room was still being cleaned and they would call me as soon as it was ready. I waited until 2.50 but still did not hear from the hotel so I had to call them and ask to be checked in. Upon entering the apartment, the key to the outside of the building was very difficult to unlock, there was a horrible smell in the hallway (like sewage) and the apartment itself was not what I had expected from the pictures. The sofa in the living room had horrible stains all over it, the floor did not appear to have been cleaned properly, especially in the small bedroom where there was a whole pile of dust balls behind the door! The main bedroom had dirty tissue in the bedside drawers. The bathroom was very dated, there were stains around the plug, and along the seals and tiles. There was no bathmat provided and after showering, a horrible smell would emanate from the bathroom, to the extent that it made being in the flat very unpleasant. I would really advise against staying in this apartment, despite its great location it tarnished our stay in Seville. The hotel staff did try to resolve the smelly bathroom, but it came back every time we showered. They also sent housekeeping to clean the apartment, but this should have been done before we arrived.
