Rating & Review Keseluruhan Royal Square Hotel - BHX & NEC

The staff were lovely, room clean. Only downside was room next door had alarm every ten minutes from 5am til 6am

The staff are friendly and welcoming, the bed was comfy, the room had tea coffee available. Breakfast was good as there was a nice selection of food and drinks. The only downside is the walls are not soundproof. So any noisy guests talking or banging doors would be an inconvenience. The shower took a bit of tuning to get the temperature right. Other than that I enjoyed my stay.

Booked at short notice for the NEC we were pleasantly surprised by the comfortable beds and updated room decor.

You get what you pay for. This hotel is cheap as chips. The room was tiny, the bed was uncomfortable, it had the smallest shower I have ever seen. But, it was super cheap!

Amazing

Welcoming and friendly staff. My room had a bad odour like blocked drains, however the room was clean. Bed was comfortable. Hotel is a little run down in places, but for a night or two it was fine.

Hotel staff are wonderful and it's only a 30 minute walk to the train station/NEC but do be warned if you are staying here it's basically impossible to get food ordered to the hotel due to the address being the same as another place 3 miles away, I had to try ordering 4 times for something to arrive and if you are planning on getting a dubble bed for you and a partner know it's just two fairly comfortable beds pushed together which leads to there being a big gap in the middle of the bed you can fall through, for a cheap hotel it's not bad but if you don't have a way of getting food other then ordering takeaway I recommend going somewhere else, if not this hotel is a good choice (with no view out the window)

Hotel was fine didn’t think paying for parking was fair very convenient for the place where we were going .the room was where in was a bit cold had to use the extra blanket that was provided

Good room, small bathroom. Leaky shower so had to use towel for floor. 1 out of 3 beds was good. The other 2 were awful. Definitely come again as location was perfect for us.

Convenient to airport.

This is the worst hotel I have ever booked via Hotels.com. I stayed in Room 4, right under steps and all night you can hear people going up and down. TV did not work and it was extreamly dirty behind TV. Carpet was full of stains including what looks like an Iron that burned the carpet by the bathroom. Bed skirt was coverred in stains. Chair by the desk is broken and also full of stains. Curtains are to small for the window and a blue neon light from outside keep the room very bright. Breakfast was a joke and not worth the 9gbp. Hotels.com, you might want to inspect this hotel because these hotels should not be on it. As for myself, I would much rather sleep in the airport next time then go to this hotel again.

A good place to stay at for a night or 2. Standard rooms, I would say the rooms are quite small. The accommodation is placed on a main road so it can get quite noisy with hearing cars / vans go by. The walls are white thin as you can hear people exiting and entering their rooms. Decent location to the NEC. Friendly staff, would stay again.

There was no receptionist at the reception throughout out the morning, again I never had my breakfast that I paid for.

Very hard to find in dark, no lit signing, sign on gates only faces one way. So if coming from oppsite direct you can go straight past it.

A very tired old hotel. Rooms are terrible. Bathrooms are tiny and smelly. No hot water in the morning for a shower. Worst experience I have had for a while.

The Manager was extremely helpful and the Hotel very clean and convenient for Birmingham Airport. We will definitely use this Hotel again. Bedroom small but bed very comfortable.

Hotel stay before an early flight the next morning. Staff were so friendly and helpful, offering us a heater when we asked for an extra blanket. Bottled water in room on arrival. Room was quite spacious for 3 of us, bathroom small but clean and perfectly fine. So close to the airport and could leave car there for £6 a day. Taxi was £5.50 to airport so much cheaper than paying for airport parking. Would stay again pre flight.

Great front desk service, a very warm welcome and exactly as described, great price point for what you get.

The hotel was great and nice but room wasn't that clean dust on the skiting boreds there was no coffee in the room when arrived staff r helpful and friendly tv didn't work but was hotel

Ontbijt summier alleen toast, geen eieren, geen kaas, vleeswaren.alleen jam .werd ook niet aangevuld