The lake views are spectacular, the room was comfortable, and the air conditioning worked exceptionally well, which was greatly appreciated during our stay. The breakfast room also has beautiful lake views. The breakfast was decent, although the bread selection didn’t seem like the quality or variety you’d typically expect in Europe.
Our main issues were the ants and the nighttime noise. We had ants in the entryway, second bedroom, and bathroom despite having no open food. Housekeeping cleaned the room after we reported it, but the ants were still there afterward. For a hotel charging over $300 per night, I expected better. At the very least, a small credit or discount would have been an appropriate gesture since the problem wasn’t resolved.
The other issue was loud techno music until around 1:00 a.m. Even with noise-canceling headphones, the bass made it difficult to sleep.
The front desk staff were polite, but when we asked about bike rentals, they only guessed it was “somewhere in the nearby plaza.” We couldn’t find it and ended up locating another rental shop ourselves using Apple Maps. I’d expect staff to be familiar with common tourist questions like this.
Overall, you’re paying for the incredible lake views. Most of the issues would have been forgivable, but the unresolved ant problem was not.
