Rating & Review Keseluruhan Heritage Inn and Suites

Arrived late so was too tired to change hotels. Water soaked carpet by bathroom vanity, outlet didn't work, tiles were missing in tub around faucet, moldy ceiling. Advertised as pet friendly and was not. Bed was clean,tv worked and ac was fair. Should have left but were too exhausted to go any further. They should have paid us to stay.

The photos shown cannot be from this property. It's so bad that when I saw it I passed it up because I thought it was a shut-down motel. Everything is in bad shape, dirty, falling apart, smelly or not working. Without a doubt the nastiest place I've seen. I was there less than 5 minutes and just knew I couldn't stay there. Zero refund except for the required $50 cash deposit.

The manager/ front desk rep wasn’t available to do proper check-in, must have been sleeping on the job. I had to call the facility many times, ring the bell and seek for help. Upon getting help, the manager had a bad attitude about a simple mistake of booking for one guest when it was two, and was yelling talking about $10 then $15 for extra person with no concrete price then said it couldn’t be on the card since the room was paid with a card and wanted to hustle money by saying he wanted Cash! Then stated there is no refund, so money loss. Service was horrible!

Convenient and economical

Awesome

The front desk staff was most friendly and professional. The surroundings & facility were clean & well kept despite undergoing remodeling. The rooms were very clean & spacious. Will definitely stay again.

Good

It was quiet. The room was spacious.

Very unclean

It was okay but not great.

Do not book this place is not worth a single dime disgusting, rude workers , bedbugs bathrooms dirty had to drive to and book another hotel

Available rooms

The room was ok. Mold in the bathroom. The hotel needs a total remodel and be updated

This property needs to be closed down it stanks real bad it’s unsafe and it’s mold

The staff is extremely rude,and they overcharge you for shoddy rooms

Staff is very rude, paid 40 dollar deposit only received 20 back at checkout, then they make you pay 20 dollar to check in early, would not recommend this place to my worst enemy

No hot water, 20 dollar early check in fee, 50 dollar deposit, rooms dirty, staff rude

Ac was broke when i first got there No room service even tho it said they had it

the room was clean -toilet needed help in tank to flush -coffee pot still had last peoples coffee filter in it-microwave plate missing-no smoking room had burn holes in comforter-but for the price I didn't expect much better-(the only place available in my price range)

Covient but unsafe and dirty rundown rooms