Rating & Review Keseluruhan Knock House Hotel

Professional, friendly staff. Good food served throughout the day. Perfect location for visiting Knock shrine.

Lovely breakfast

Location

This is a conference style hotel, it has a cold atmosphere and very few facilities. If you are looking for a cosy, comfortable, with the world wide renowned warm Irish hospitality this isn’t the hotel for you. This hotel is situated next door to a very large religious building, the knock shrine & Basilica. As soon as you enter the hotel the cold stone floor & walls and high ceiling makes the place feel cold and stark. The elevator was not working ( due to storm damage) so you need to carry you luggage downstairs to your room, luckily we only had small bags but I feel sorry for anyone with anything larger as no help was offered. The room was very basic, bed hard, no bathroom ventilation, no refrigerator, no shampoo or body wash or bottled water or anything complimentary. I asked the front desk if they had convenience shop in the hotel or a vending machine and the answer was no. The restaurant followed the pattern being basic, cold atmosphere and the food was average to poor and quite expensive vs other hotels we had stayed at with a very basic burger costing 18 euros. Tap water was on offer but it smelt of ammonia. We will not be staying here again

Excellent location, delicious food served for breakfast and evening meal. Friendly and helpful staff. Fantastic Christmas decor and atmosphere.

Room was a little cold in the Evening time.

Nothing we did not like. So welcoming, we even popped in to the hotel for breakfast on our way back to the airport; very nice people

Very clean and great staff. Great choices for breakfast

Was wonderful…thank you!

Very nice hotel - clean and comfortable. Unfortunately no sockets near the bed for charging phone etc. Dining area lacking in atmosphere but pleasant enough though they need to install some window blinds. And the steps into the dining area are an accident waiting to happen!

A quiet place to stay. Located immediately next to the Knock shrine. We stayed three nights. Breakfast was convenient. Dinner as well.

I had a stay booked. I added a day to my stay. I was charged for cancelling the booking and rebooking. Hotel.com hires people who were not born speaking English I am sure this would not have happened if customer service spoke English. Hotel.com says it's Knock Hotel to return money.... Knock hotel front desk says it's Hotel.com that needs to refund. The front desk lady at Knock hotel says she remembered the change coming through.... and thinking "this is not the right way to do the change."

Perfect for a pilgrimage

It is adjacent to Knock Shrine. The staff were lovely and welcoming in all areas. We were on bed and breakfast the food was lovely and plenty of choice. Would recommend highly.

All mentioned in the ratings above

Proximity to family

The staff were very welcoming, receptive and helpful.

Great stay

Friendly staff. Easy to deal with

Really nice helpful staff